Graduate Program Manager, MBA

Fairfax, VA
Commensurate with education and experience.
Jun 18, 2021
Jun 19, 2021
Full Time
Graduate Program Manager, MBA

The George Mason University, School of Business, invites applications for the position of Graduate Program Manager, MBA. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Position: The Graduate Program Manager is responsible for executing the day-to-day operations of graduate programs including: student services, event planning, program logistics, and being a liaison with the faculty. This position reports directly to and works under the supervision of an Assistant Director of the Graduate Programs team.

Responsibilities: The Graduate Program Manager has responsibilities in the following areas:

Student Liaison and Advising: * Field questions from new and current graduate students regarding scheduling, registration, program requirements, graduation, and policy compliance; * Manage student listservs and Salesforce campaigns; * Communicate general announcements on behalf of the graduate program and other constituents; * Organize and run modular cohort representative meetings to solicit student feedback and share program updates and announcements; * Monitor progression of and provide advising to pathway students into degree program (e.g., INTO Mason, Bachelor's/Accelerated Master's, graduate certificates). Serve as staff advisor to student groups and organizations.

Program Operations: * Conduct mid-module course evaluations for feedback; * Provide input on budget planning and provide support and reports as needed for budget execution; * Establish and develop a social media presence to facilitate student and alumni engagement; * In conjunction with the Assistant Director, responsible for developing and enhancing processes to enable the program to operate in a more successful manner; * Assist other graduate programs Assistant Directors and Program Managers as needed.

Procurement: * Manage program vendors (promotional items, catering, speakers, etc.) including developing requests for proposals and managing vendor selection; * Utilize the eVA system, Catering System, and other procurement systems to process purchases for programs.

Event Planning and Recruitment Support: * Manage event planning for program events (e.g., Program Immersion, graduation dinner, Industry Summit; * Ensure all events are properly planned, scheduled, and communicated; * Support graduate enrollment by participating in recruitment and admissions events (e.g., information sessions, open houses, university-wide and regional fairs, admitted student reception).

Required Qualifications: * Bachelor's degree, or an equivalent combination of education and experience; * Excellent attention to detail with strong ability to prioritize and multitask in a fast-paced, high pressure environment; * Strong interpersonal communication and problem-solving skills; * Expertise and experience working with graduate-level students and online programs.

Preferred Qualifications: * Master's degree, or an equivalent combination of education and experience; * Ability to manage multiple projects and responsibilities; * Ability to interact well and relate well to people including having a strong customer service orientation; * Ability to manage budgets; * Demonstrated working knowledge of program administration and experience in a graduate program setting; * Familiarity with a university environment including an understanding of the organizational and governance structure of major colleges and universities; * Demonstrated ability to serve as part of a team and develop productive working relationships with multiple constituencies (i.e., student, faculty, staff, and alumni).

For full consideration, applicants must apply for position number 03077z at by May 21, 2021; complete and submit the online application; and upload a cover letter, resume, and list of three professional references with contact information. We will contact you directly if we require additional materials. Review of applications will begin on May 24, 2021 and continue until the position is filled.

"Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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