Training & Knowledge Management Specialist

Employer
USAJobs
Location
District of Columbia, D.C
Posted
Jun 17, 2021
Closes
Jun 24, 2021
Hours
Full Time
Duties

Summary

The AmeriCorps Seniors Training and Knowledge Management Specialist will create, implement, and administer trainings and technical assistance tools needed to support AmeriCorps Seniors internal and external audiences as they implement the AmeriCorps Seniors American Rescue Plan (ARP) funding. This includes identifying, documenting best practices, frequently asked questions, and other content that can be utilized to support program initiatives.
Learn more about this agency

Responsibilities

Training:

Develops and/or revises current AmeriCorps Seniors training and technical assistance products and courses to meet the needs of ARP internal and external partners. Analyzes existing on-line education resources and recommends new or revised forums or content.
Identifies resources needs to support training and technical activities to ensure ARP goals are achieved.

Conducts virtual training for external audiences, using remote technology.

Measures the effectiveness of training programs including administrative policies and procedures, curricula, instructional methods and techniques. Makes recommendations to adjust or enhance training content, delivery, or methodology based on program evaluations.

Collaborates with training staff in other departments to identify existing contracts with similar statements of work, ensure cost effectiveness, and avoid duplication of efforts when contracting for educational services.

Participates on a cross-functional team to plan, develop, and deliver the annual AmeriCorps Seniors Conference and, potentially other event.

Knowledge Management:

Collects, manages, and analyzes information related to the training and technical support provided to AmeriCorps Seniors grantees and standardize content.

Leverages collaborative tools and applications (e.g. SharePoint) to maintain an inventory of content and enhance information management workflow and communications within AmeriCorps Seniors and the Office of Regional Operations as it relates to ARP.

Develop a user-friendly record retention system for the longevity of information related to the ARP.

Performs other duties as assigned.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
3

Requirements

Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees
  • Merit Promotion applicants must submit a SF-50 to verify Status and grade
  • Must be telework ready
  • Satisfactory completion of a background investigation


Qualifications

THIS POSITION HAS A BASIC EDUCATION REQUIREMENT.

ALL APPLICANTS MUST ALSO MEET THE SPECIALIZED EXPERIENCE AS DESCRIBED BELOW.


EDUCTION REQUIREMENT
1) An undergraduate degree that included or was supplemented by major study in education or in a subject-matter field appropriate to the position being filled.
Or
2) A combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional coursework that provided knowledge comparable to that normally acquired through the successful completion of a 4 year course of study described above.
College/University transcripts must be provided to verify the Basic Educational Requirement of this position.

Applicants must have one year of specialized experience comparable in scope and responsibility to at least the upper range of the NY-02 pay band, which would be at or equivalent to the upper range GS-09 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience includes:
  • Developing and implementing Grantee guidance.
  • Supporting managers in staffing and leading working groups including developing work group assignments, preparing briefings and planning documents, or coordinating tasks and assignments;
  • Working with data and systems teams to help ensure that program requirements are represented in data systems design and operation;
  • Providing input into formulating training, curriculum planning, and in reviewing instructional programs to assure fulfillment of established goals and objectives.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.

Education

Education may not be substituted for experience.

Additional information

Additional selections may be made from this announcement or for similar positions across AmeriCorps. By applying, you agree to have your application shared with interested selecting official(s) at AmeriCorps.

As a Term employee, you will not be covered be the agency's Interchange Agreement with the Office of Personnel Management, which allows for noncompetitive transfer from AmeriCorps to other agencies in the competitive service of the federal government.

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
Teamwork
Flexibility
  • Administration and Management
  • Education and Training
  • Planning and Evaluating

Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.

Qualified applicants will be placed in one of the following three categories:

1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.

NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
1) Non-competitive referral of lateral candidates; and
2) The separation of status and non-status applicants for referral purposes.

Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

  • Resume showing relevant experience (cover letter optional);
  • Unofficial transcript (if qualifying based on education):
  • Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
  • For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
  • Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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