Duties

Summary

Announcement may be used to fill similar positions within 90 days of the closing date.

This position is also being announced concurrently under Delegated Examining (DE) procedures vacancy number: D21-KC-11137590-OHC. Applicants who wish to also be considered under DE must apply to both vacancies separately.

About this agency
Learn more about this agency

Responsibilities

Due to the current events surrounding COVID-19, telework will be mandatory. When it is determined that EXIM will be moving to the reopening phase, the expectation will be to physically return to the office. Telework days and any waiting periods for eligibility will be determined at that time.

The incumbent of this position serves as a Personnel Psychologist in the Division of Organizational Culture & Effectiveness, Office of Human Capital, Chief Management Office, Export-Import Bank of the United States. The primary responsibilities of the incumbent are to develop, refine, and evaluate measurement concepts and tools including job analysis, assessment techniques, and workforce planning for the recruitment, selection, performance, training, development, engagement, and retention of employees. This also includes responsibility for providing advisory services to management officials in the following areas: organization planning; recruitment, selection, development, training, talent optimization; and development of measures of employee morale, satisfaction, and productivity. The incumbent works on a small team of internal consultants with various specialties reporting to the Chief Learning Officer.

At the full performance level, duties include, but are not limited to:

• Serves as a leading expert on agency wide workplace assessment and validation (i.e., surveys, job analysis, competency modeling, selection, and employee experience) to inform human capital strategies, processes, and policies.
• Formulates surveys for measuring employee attitudes, perceptions, and experiences (e.g. organizational effectiveness surveys, customer satisfaction surveys, and internal culture surveys); interview techniques for determining workforce competencies and key behaviors needed for mission support; and benchmarks and measurement or rating systems to assess job performance and productivity.
• Manages workforce learning, development, and retention programs (e.g., Student Loan Repayment, Tuition Assistance, Executive Development Plans).
• Design, develop, and implement systems to support employee learning and development and leadership employee engagement strategies.
• Provides expert guidance to facilitate effective learning particularly for agency leaders, and executives. Identifies resource needs, establishes milestones and goals to produce meaningful and measurable results. Recommends courses of action and implements change(s) when recommendations are accepted. Leads or participates in discussions, meetings and serves on work groups as required.
• Conducts workforce/succession planning using existing and newly developed tools and analyzes workforce trend data from Federal government sources and databases to project future workforce trends and identify workforce/talent gaps.
• Compiles monthly and quarterly reports on employee demographics, including retirement eligibility and researches attrition patterns to determine causes and possible remedies.
• Determines whether current and future human capital needs are being met successfully and develops plans of action to address identified issues.
• Conducts career path mapping and process validation studies to determine ease of use and effectiveness of HR processes.
• Consults with and advises HR Specialists, managers, and leadership on workforce utilization.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• U.S. Citizenship
• Background and Security/Suitability Investigation
• You may be required to serve a one year probationary period
• Specialized experience MUST be documented on your resume
• Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service.

Qualifications

Basic Requirements:

Degree: major or equivalent in psychology for all specializations except clinical psychology and counseling psychology.

In addition to the Basic Requirements noted above, applicants must also meet and demonstrate the specialized experience listed below:

Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):
GS-13: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-12 level in the Federal Government. Specialized experience includes:

• Experience designing, developing, analyzing, administering, and evaluating workforce assessment tools to improve the organization;
• Experience providing consultant services to the workforce using sound models and theories of industrial/organizational psychology;
• Experience managing workforce learning, development, and retention programs (i.e., onboarding, rotations, mentoring, training, and coaching); and
• Experience conducting workplace and succession planning studies and establishing and maintaining relationships with key stakeholders.

Education cannot be substituted for experience at the GS-13 grade level. OR

For qualification determinations, your resume must contain the following for each work experience listed:

• Organization/Agency's Name
• Title
• Salary (series and grade, if applicable)
• Start and end dates (including the month and year)
• Number of hours you worked per week
• Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information:

• http://www.naces.org
• http://www.fceatlanta.com

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Additional information on the qualification requirements is outlined here .

Time-in-grade requirements must be met by 06/21/2021, the closing date of the announcement.

Education

This job does not have an education qualification requirement.

Additional information

Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Please visit the following link for the types of political appointments.

Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

• Career Transition (ICTAP/CTAP)
• Primary Appointing Authorities for Career and Career-Conditional Appointments
• Hiring Authorities for Veterans
• People with Disabilities

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Ethical Standards/Financial Disclosure:

EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment.

If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire.

If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, a Subject Matter Expert (SME) will review your resume to determine if your technical competencies meet the proficiency requirements established for this position.

You will be notified by email if your application is forwarded to the hiring official for further consideration.

If you do not meet the rating threshold to move forward to the next evaluation stage or it is determined that your technical competencies do not meet the proficiency requirements for this position, you will be notified by email.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Your application package should include the following documents:

• Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
• Copy of your most recent SF-50 which shows your position title, series, grade, step, salary, position occupied, and tenure to verify Time-in-Grade/competitive status. If you have previously held a higher grade and are applying based on that grade you must provide a copy of the SF-50 showing you held the higher grade and/or have promotion potential to the grade being advertised. Do NOT submit award SF-50s.
• A recent Performance Evaluation (optional)
• Proof of Veteran's Preference - DD-214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA, if applicable. If the DD-214 (Member 4 copy) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
• Proof of severe disability if you are requesting special placement consideration, if applicable.
• Proof of eligibility for a military spouse appointment, such as a permanent change station military order, if applicable.
• Proof of eligibility for any other special appointing authority not specifically mentioned here, if applicable.
• Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.
• Special Priority Selection rights under CTAP or ICTAP: Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating), and your most current SF-50 position title, grade level, and duty location, if applicable.
• Submission of any required documents listed in vacancy announcement, if applicable.

Please note that if you do not provide all required information/documents, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).