C1 Company Overview: ConvergeOne: 1 Contact, 1 Connection, 1 ChoiceConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.Charged By Greatness video:https://www.dropbox.com/s/62ewzbd6hglwker/ConvergeOne%20FINAL.mp4?dl=0 Overview: SummaryThis is an onsite position supporting the FBI, based in the Washington DC Headquarters. The Network Subject Matter Expert (SME) designs, plans, supports, and evaluates complex existing network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in network planning, engineering, and architecture. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Works with other project team members to seamlessly deliver reliable, consistent systems to the customer, and must be a proven team contributor. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist and operate on an enterprise VoIP network. Responsibilities: Essential FunctionsDesigns, installs, configures, monitors, maintains network, telecommunications, and/or systems hardware/software; analyzes hardware/software failures, connectivity, and monitoring systems/networks to ensure availability to all usersPerforms necessary network maintenance, telecommunications, and/or systems availability; and develops/implements information security policiesDesigns system architecture templates that will serve as the basis for most customer installations, requiring only minor adjustments (user counts, physical requirements, etc.) to meet the needs of those locationsDesigns, develops and implements the technical architecture and physical design of the networkAnalyzes existing voice and data networks and recommends solutionsInstalls and configures voice gateways as part of the IP telephony systemMaintains enterprise technical infrastructure resourcesDesigns, installs, configures, monitors, and maintains network systemsEnsures availability by performing necessary maintenance of medium to large-sized networks, telecommunications, or systems availabilityDevelops and implements information security policiesMaintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capabilityAdditional Specific Duties and ResponsibilitiesWorks at customer site in Washington DC metropolitan area Qualifications: Required QualificationsApplied knowledge of the systems development life cycle, including requirements analysis, documentation development, control gates, and system verificationMinimum 5 years of related experience in requirements analysis, project planning, and resource management, strong analytical and technical skills related to IT projects to assist in implementing project objectives and solutionsAt least (10) years of experience on VOIP projectsBS/BA or equivalent experience with telecommunications servicesMust be able to design detailed equipment rack elevations showing component level detail, and all associated connectivity using Visio or similar toolMust be comfortable interacting will customer representatives of various backgrounds and authorityDoD Top Secret Security Clearance requiredDesired/Preferred QualificationsCisco Certified Network Professional (CCNP) CertificationAvaya Certification Additional Information: Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.EEO Statement ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. Overview (Text Only): Summary This is an onsite position supporting the FBI, based in the Washington DC Headquarters. The Network Subject Matter Expert (SME) designs, plans, supports, and evaluates complex existing network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in network planning, engineering, and architecture. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Works with other project team members to seamlessly deliver reliable, consistent systems to the customer, and must be a proven team contributor. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist and operate on an enterprise VoIP network.