Assistant Superintendent, GMAC

Jun 15, 2021
Jun 25, 2021
Full Time
Minimum Qualifications

  • High School Diploma or possession of a General Equivalency Diploma (GED)

  • Four (4) years of supervisory experience which must include two (2) years of experience of performing work in custodial services and/or in landscaping.

  • Possession of a valid District of Columbia, Maryland or Virginia motor vehicle operator's permit issued from jurisdiction of residence

  • Education
    • Bachelor's Degree in Business Administration or related field

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Job Summary

The Assistant Superintendent, Grounds Maintenance and Custodial Services (GMAC), is responsible for supervisory, administrative custodial and landscape maintenance work. The employee is responsible for assisting with the development and implementation of work schedules, the supervision of the custodial and landscape maintenance personnel.

Essential Functions
  • Assists in the development of work standards and safe practices for custodial and landscape personnel. Oversees the implementation of employee work schedules and activities supporting facilities and grounds. Areas of responsibility include all MetroBus and Metrorail buildings and grounds including landscaping, parking lots, bus shelters, terminals, and rail stations. Reviews work priorities and assigns work to supervisors. Monitors work progress and recommends improvements in work methods and techniques
  • Monitors the weekly quality control inspections performed by supervisors. Ensures supervisors are notified of deficiencies
  • Evaluates the effective and efficient dispatch of the various mechanical, custodial, and landscape personnel. Prior to approval, evaluates and recommends the purchase of necessary supplies, tools and equipment
  • Enforces safety policies in all assigned work areas to minimize work related accidents. Investigates equipment failures and damage and related personal injuries and accidents. Determines causes and extent of injuries and damages, then initiates necessary corrective action
  • Prepares, presents oral and written reports, recommendations to improve quality and performance of supplies or equipment. Enters all required data in the Safety Measurement System (SMS) for reported incidents
  • Assists in the preparation of budget forecasts for mechanical, custodial, and landscape maintenance needs. Analyzes labor and equipment report summaries to ensure work is performed within established budget
  • Supervises subordinate staff, recommends applicant selection, disciplinary actions, resolution of grievances, assigns duties, directs work, and approves leave requests and timesheets. Ensures required subordinate training is completed. Responsible for establishing work plans for subordinates and for conducting performance evaluations of subordinates based on these work plans. Recommends commendation or disciplinary action as appropriate
  • Participates in the technical evaluation of new equipment and service requirements with the goal of ensuring the Authority's Grounds Maintenance and Custodial Services functions operate effectively and efficiently
  • Observes the effectiveness of personnel training programs, recommends improvements and ensures training is available to personnel. Meets with employees and their representatives regarding complaints and grievances and resolves complaints in accordance with sound employee relations practices and operating requirements
  • Establishes and maintains effective working relationships with Authority personnel and vendors. Responds effectively and in a timely manner to inquiries made by Authority personnel and vendors
  • Attends and passes the required safety training classes and continuously learns industry best practices for working safely and efficiently. Ensures subordinates pass required training, maintain required certifications, and perform assignments according to established safety practices and maintenance guidelines

Other Functions
  • May represent their Manager or Superintendent of GMAC at meetings
  • Supports response efforts in emergencies, provides immediate maintenance support to protect assets. Responds to and assists during severe weather and other emergencies

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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