Process Manager - Tech Compliance
- Employer
- Capital One
- Location
- Richmond, Virginia
- Closing date
- Jul 15, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Process Manager - Tech Compliance
Principal Process Manager
As a Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Delivery Experience & Product and Portfolio Compliance team creates and manages compliance processes for various risk and compliance activities. The team drives process improvements and efforts to improve the efficiency and flow of delivery processes, and supports adoption of best in class engineering principles and behaviors. You will design and lead critical improvement features across many different areas, including process management, process improvement (simplification, transparency and automation), and process design and analysis. In this position you will contribute immediately while strengthening your process management, technical, coaching and facilitation skills. We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization.
Responsibilities:
- Leading and owning oversight of specific process improvement work and collaborating with teammates on larger SDLC initiatives
- Leading and supporting the analysis efforts to evaluate key SDLC requirements to ensure each is well managed (effective, simple, automated, optimized for developer experience
- Partnering with teams within Delivery Experience to support and enable strategies for pipeline consolidation and developer experience
- Building and utilizing a network of Tech contacts to identify, review and plan for efforts to address engineering team challenges and pain points
- Providing subject matter expertise on processes when representing the department in projects and other meetings
- Learning and grasping concepts supporting software engineering practices (e.g. automated testing, ATDD, Continuous Delivery, CI/CD, AWS, DevOps).
- Assisting the SDLC Process Team in facilitating the successful delivery SDLC initiatives to meet the evolving compliance and quality needs of Capital One
- Designing key metrics on project adherence to review gates and compliance criteria throughout the development lifecycle
- Supporting the deployment of SDLC processes and tools for the SDLC Policy and Governance team
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 3 years of experience in Process Management
- At least 3 years of experience in an information technology environment
Preferred Qualifications:
- Master's Degree
- LEAN certification or Six Sigma certification
- 4+ years of experience in Process management
- 2+ years of experience working in Agile
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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