Duties

Summary

You will serve as an IT Systems Operations Manager with responsibility for the overall operation and maintenance of the Civil Division's enterprise level IT infrastructure, including system administration and technical support activities. Supervises and directs a staff of government IT Specialists and contract IT support professionals jointly supporting the Justice Consolidated Office Network (JCON) Program.
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Responsibilities

The duties and responsibilities for a 2210 Supervisory IT Specialist (SysAdmin) generally include, but are not limited to, the following:

• Provides administrative and technical supervision necessary for accomplishing the work of the unit. Establishes guidelines and performance expectations for staff members. Observes worker's performance and provides feedback.
• Responsible for the overall planning, implementation and management of the Division's enterprise level IT infrastructure, including all network, server, storage, security, and application infrastructure. Drives implementation and accountability efforts for enterprise-level objectives and standards.
• As a recognized technical expert in computer hardware, performs analysis of equipment needs for long-range organizational information technology planning, taking into consideration rapidly changing equipment technology and requirements, costs and benefits, and mission needs. Participates in the development of operation plans.
• As a recognized technical expert, exercises broad latitude in developing policies and guidelines for customer support services. Manages special projects that have a significant impact on the delivery of customer support services, such as infrastructure or work force relocation.
• Explores ways to upgrade or enhance the level of services provided. Implements changes in response to changes in customer requirements. Resolves issues related to the delivery of services. Keeps abreast of changes in customer mission requirements through interaction with management in customer organization. Initiates service modifications to meet changing requirements.
• As a technical expert, identifies specifications, requirements and statements of work (SOW) for information technology (IT) hardware and/or software, services, and maintenance in multi-year (2-5 year) IT contracts.
• Integrates configuration management, information technology architecture, infrastructure design, and systems integration aspects into IT project plans. Identifies standards for change management and controls the change process by reviewing configuration change requests. Designs and oversees systems testing.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

• You must be a United States Citizen or National.
• You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
• You may be required to complete a one-year supervisory probationary period.
• Selective Service registration is required for males born on, or after, December 31, 1959. Those not registered should have an approved exemption on file.
• You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
• Must be able to obtain and maintain a Top Secret security clearance with eligibility for Sensitive Compartmented Information (SCI) access.

Qualifications

To qualify for the position of Supervisory IT Specialist (SysAdmin) at (GS-2210-14), youmustdemonstrate that you have one year of specialized experience equivalent to the GS-13 level in the federal service performing such duties as: monitoring employee's performance; planning and coordinating the installation of IT hardware and software components; analyzing, designing, developing, customizing, and implementing a wide range of complex hardware and software to support large-scale LAN/WAN and server systems; overseeing the installation and testing of all software and hardware upgrades; leading quick response teams in responding to customer service problems resulting from catastrophic events; and overseeing contract administration activities for long term, extensive technical service contracts.

If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF-50 to provide proof of meeting the time in grade requirement.

You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement, 06/18/2021.

Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

Education

This job does not have an education qualification requirement.

Additional information

The bullets below outline the various groups of applicants that fall under the term "status candidates". This vacancy is open to applicants from any of the groups listed below: When you apply you'll have the chance to claim an eligibility pathway, be sure you fully read each statement and any links provided to make sure you know which eligibility you qualify for.

See a full list and learn more at USAJOBS, see: What does Status Candidate mean? or Which Jobs am I Eligible to Apply for?

CURRENT AND FORMER FEDERAL EMPLOYEES: For more information, see USAJOBS Federal Employees .

CAREER TRANSITION PROGRAMS ( CTAP or ICTAP ): For more information visit: USAJOBS Career Transition Programs

VETERANS AND MILITARY SPOUSES: Please see USAJOBS Veterans Preference for more details. SCHEDULE A, PERSONS WITH DISABILITIES Learn more at USAJOBS - Individuals with Disabilities . General Employment Information :

REASONABLE ACCOMMODATION: Our policy can be found at: https://www.justice.gov/jmd/eeos/manual-and-procedures-providing-reasonable-accommodation

DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf

SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications described above.

Once the announcement closes, a review of your resume and supporting documentation will be conducted by the HR Specialist. This information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. If a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible, or your score may be adjusted to more accurately reflect your skills and abilities.

Additionally, we will review your supporting documents and resume to determine if you are in the "Area of Consideration" for this vacancy. Government-Wide Merit Promotion vacancies may only accept applications from a limited audience, pay careful attention to the "Who May Apply" and the "Hiring Paths" information. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

BASIS OF RATING :
DOJ's Merit Promotion Procedures will be used to evaluate candidates.

Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):

• Attention to Detail
• Customer Service
• Information Resources Strategy and Planning
• Information Technology Program Management
• Leadership
• Oral Communication
• Problem Solving

Career Transition Programs ( CTAP or ICTAP ): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

Meet CTAP or ICTAP eligibility criteria;

Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and

Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required
Yes

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
National security

Required Documents

Documentation requirements may vary from applicant to applicant based on your eligibility claims.

It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.

ALL APPLICANTS : You must submit a detailed resume containing the following information:

Official position title;

Employer name and contact information;

Start and end dates ( including month and year );

A detailed list of duties & accomplishments,

Your highest salary (or grade/step) achieved; and

The number of hours worked per week (or indicate full-time).

If you are a current or former Federal employee :

You must submit your most recent SF-50 (Notification of Personnel Action) or equivalent agency form. Do not submit an award SF-50, these do not contain sufficient information about your appointment

Your SF-50 should list the full position title, series, grade and step, organization, duty location, service computation date, effective date, and your service type and tenure status. You must also submit an SF-50 that shows you meet time in grade. Failure to submit will render your application ineligible.

Submit a copy of your most recent performance evaluation or appraisal, signed, showing your final rating. If a performance appraisal is not available submit a statement explaining why one is not available.

See USAJOBS Current & Former Employees for more information.

If you are a Veteran or a qualifying parent or spouse:

Submit all DD-214 (Certificate of Release or Discharge from Active Duty, Member-4 Copy) forms.

If you are a Veteran with a service-connected disability rating you will need to submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.

If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter.

For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets .

If you are a person with a disability, claiming eligibility under Schedule A :

You must submit "proof of a disability" documentation ("Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability).

You must get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.

For more information about Schedule A and verification requirements, please see OPM's Schedule A site .

If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP :

You must submit your separation notice or agency RIF letter from your agency.

If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.

See USAJOBS' Career Transition Programs for more information.

USAJOBS - What documents might I need to provide?