Supervisory Information Technology Specialist (Deputy Chief)

Washington, D.C
Jun 15, 2021
Jun 22, 2021
Executive, Chief
Full Time


This position is located in the Case Management Systems Office (CMSO), within the Department of Program Services (DPS) at the Administrative Office of the US Courts (AO).
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This position supports the Chief by providing coordination of the AO, court, and judicial case management systems to include, but not limited to: the case management and electronic filing systems for the courts, probation and pretrial offices (NextGen CM/ECF, PACTS, PACTS360, and eVoucher) and other IT products. The incumbent promotes and facilitates the effective use of information technology in all court units and probation/pretrial offices by spearheading the product development of national systems. This position will be responsible for participating in the development of and adherence to the Administrative Office's Information Technology Enterprise Architecture.

Duties include, but are not limited to:
  • Providing expert day-to-day direction and guidance to program staff. This includes providing oversight and management of a wide variety of case management/information technology projects and tasks supporting the AO, courts, and judicial case management systems, probation and pretrial systems, and liaison with internal and external partners and customers.
  • Providing oversight and management of case management/information technology systems development, implementation, and maintenance to include design, analysis, testing, programming, enhancements, maintenance of hardware and software applications, and full life-cycle management.
  • Supporting the Office Chief in efforts to implement a continuous modernization program for all systems managed within the CMSO.
  • Managing and directing the case management/information technology systems program budget, personnel, procurement, policy, and other business resource requirements.
  • Supporting the Office Chief with assigning work and with making decisions on work matters presented by program supervisors and staff with responsibility, for ensuring development and implementation of accurate, complete, and timely program work, products, and services that align with mission requirements
  • Attending and participating in meetings conducted by and on behalf of the Chief; acting on behalf of the Chief when called upon.
  • Establishing priorities, identifying solutions, developing short and long-term programs and projecting milestones and timelines, and ensuring deadlines are met.

  • Travel Required

    Not required

    Supervisory status

    Promotion Potential


    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete a FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • All new AO employees must identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
  • Relocation expenses may be provided, but only if authorized by the Director of the AO.

  • Qualifications

    The ideal candidate will have knowledge and skills to serve as the program expert on all phases of case management systems development, design, testing, implementation, and maintenance, to include migration to cloud, transition to DevSecOps and digital transformation. In addition, the incumbent will have significant experience managing programs related to budgetary, personnel, procurement, and policy matters. The candidate shall have outstanding leadership, analytical and organizational skills, a demonstrated record of effectively managing the life cycle of complex technology systems, and the ability to collaborate effectively across business and functional lines with internal/external stakeholders.

    Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience managing programs related to budgetary, personnel, procurement, and policy matters; and a demonstrated history of effectively managing the life cycle of information technology systems.


    This position does not require education to qualify.

    Additional information

    The AO is an Equal Opportunity Employer.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

    You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    For this job announcement the following documents and/or information are required:
    • Resume - Any written format you choose to describe your job-related qualifications.
    • Citizenship - Include country of citizenship on resume.
    • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
    • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.