Duties

Summary

WHAT IS THE Research, Applied Analytics, and Statistics (RAAS), anticipates and meets customers' needs by providing leading research, analytical, statistical, and technology services. RAAS provides an intellectually challenging and supportive environment for our employees.

See "Other Information" for Locations

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Responsibilities

WHAT DOES AN IT SPECIALIST (SYSTEMS SPECIALIST)DO?
An Information Technology Specialist (Systems Specialist) is involved in the design, documentation, development, modification, testing, installation, implementation, and support of new or existing software applications. In this role, you are often called up to resolve exceptionally complex problems in the coding, testing, debugging, and maintaining programs; translating and interpreting functional requirements; and testing, installation, and documentation of software. The solutions of problems and issues have application outside the organization, and are adaptable to many customers or IRS sites. As a Systems Specialist, you will also deal with multi-year plans, new cutting-edge technologies or issues, and may develop new policies or make significant changes to existing policies.

As a IT Specialist you will:

• Ensure the integration of IT programs and services; develop solutions to design, enhance, and manage IT security systems that meet current and future business requirements.
• Present briefings to senior management officials on complex/controversial issues. Such include, leading IT development projects in software analysis, design, development, and implementation for a new system or major enhancement to an existing system.
• Identify resource requirements and assign tasks to project members, report progress, and ensure customer and management involvement throughout the software development process.
• Revolve critical issues affecting the configuration of the IT infrastructure and coordinating the demonstration of new and enhanced applications to customers and management.
• Draft project plans for a multifunctional development project in software analysis, design, development, and implementation.
• Identify and correct weaknesses in critical performance parameters, and variances in achieving cost, schedule, and performance goals.
• Develop best practices guides. Investigate, evaluate and select tools and methods for improving productivity and software quality throughout the life cycle.
• Assess the feasibility of adopting new software design technologies within the current systems environment.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov .

Travel Required

Occasional travel - 1 to 5 Nights Per Month

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• Click "Print Preview" to review the entire announcement before applying.
• Refer to "Other Information"
• Must be a U.S. Citizen or National
• IRS Employees with Career or Career Conditional Appointments

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Qualifications

You must meet the following requirements by the closing date of this announcement:

BASIC REQUIREMENTS: (All grade levels)
You must have information technology (IT) related experience demonstrating each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication, and 4) Problem Solving.

In addition to the above, you must meet the requirements described below:

GS-07 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion; working directly with customers in obtaining information needed to establish or change accounts; translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. OR

You may substitute education for specialized experience as follows: One year of graduate education at an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems or networks. OR Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.

GS-09 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as in the case of development of minor modifications to parts of a system on the basis of detailed specifications provided. Experience must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; personal responsibility for at least a segment of the overall project.

You may substitute education for specialized experience as follows: a Master's or equivalent graduate degree in computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above that required the development or adaptation of applications, systems or networks. OR Two full years of progressively higher level graduate education leading to a master's or equivalent graduate degree in computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above that required the development or adaptation of applications, systems or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.


-The experience may have been gained in the public sector, private sector or Volunteer Service Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:

You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education

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Additional information

Two (2) Positions are located in Research, Applied Analytics, and Statistics (RAAS) in either Corporation Programs Development or Systems Development and Maintenance in one of the following PODs: 77 K St NE, Washington, DC (DC0198) or 1160 W 1200 S Ogden, UT (UT84404)

POSITION DESCRIPTIONS: 94673 GS-7; 94674 GS-9
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:

• We may select from this announcement or any other source to fill one or more vacancies.
• This is a bargaining unit position.
• Alternative work schedule, staggered work hours or telework may be available.
• Must meet IRS telework eligibility requirements
• Tour of Duty: Monday - Friday 8 a.m. - 4:30 p.m.
• Relocation Expenses: NO
• If you are an IRS/Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility, please refer back to the CTAP Documentation link in the vacancy under How You Will Be Evaluated.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.

Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/

Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

Career Transition Assistance Plan (CTAP) DOCUMENTATION If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP) You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

PERFORMANCE APPRAISAL/AWARDS Submit a copy of your most recent completed performance appraisal.

IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.