The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities of actionable insight-rich MIS.Responsibilities:Ensure that reporting and business intelligence Operational Reports are working, updated timely, and down time is communicated and minimized.Manage and execute on projects to implement new functionality and changes to reporting and BI tools - document business requirements, document testing requirements, assist in testing, and train end users.Create sophisticated Power BI and Tableau Dashboards leveraging SQL data structures as a data source.Create and run queries for use in reporting and data analysis linking disparate data sources across Teradata, SQL Server and Oracle platforms.Provide reporting and BI subject matter expertise, support and training to the Core Operations teams to enhance their skills and achieve, over time, increased self-sufficiency on their side in using basic and intermediate reporting and BI capabilities.Maintain and publish documentation of data and BI tools (user guides, models, metadata, etc.).Metric development for Core Operations reportsProvide continuous improvement through the automation/streamlining report production.Qualifications:The candidate should be a highly versatile individual with great attention to detail and dedication to high quality work.2 - 5 years of programming/software development of operational dashboard/MIS.Additional experience in dashboard/reporting technologies (eg Tableau, Power BI, SSRS) is required.Experience developing data models including data feeds, staging tables, and summary tables.Experience with Core Ops source systems including but not limited to G360, PEGA, RSM, IRCH, Kana, First Disputes and data warehouses including EDW and EAP is highly desirable.Experience with report creation (including designing executive-level reports and dashboards) is required.Experience with development tools like Visual Studio and Team Foundation Server is highly desirable.Excellent verbal and written communication skills are a must.Education:Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.This position may sit at or work remotely from any US Citi Operations site, other US cities will be considered. Job Family Group: Technology Job Family:Applications Development Time Type:Full time Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting