Library Program Coordinator

Washington D.C.
Jun 14, 2021
Jul 19, 2021
Full Time

Library Program Coordinator (Assistive Technology) JOBD 13332

Job Summary

For the past decade, the District of Columbia Public Library (DCPL) system has been undergoing an aggressive transformation to modernize its facilities and set the strategic direction for 21st century public library services in the District of Columbia. DCPL’s physical campus includes 25 neighborhood libraries and the newly modernized Martin Luther King, Jr. Memorial (Central) Library.

The Library Program Coordinator works with staff throughout the Library, vendors and outside organizations to implement programs and services that have system wide value and leads the library in a specialized subject area, reporting directly to a department head, director, or manager.

DCPL is seeking a Library Program Coordinator (Assistive Technology) in the Center for Accessibility Department at the Martin Luther King (MLK) library. Under supervision of the department manager, the Library Program Coordinator works with vendors, staff and other  stakeholders to efficiently build on and improve assistive technology services

Duties and Responsibilities

  • Evaluates the assistive technology needs of patrons with disabilities.
  • Builds and maintains relationships with external partners and agencies including Columbia Lighthouse for the Blind, National Federation of the Blind, American Foundation for the Blind, University Legal Services, Disability Rights DC and others.
  • Plans, develops, and conducts program analysis of substantial scale and impact concerning all aspects operating programs.
  • Develops, maintains, and monitors project, and integrated reporting system(s) affecting program(s) throughout the activity including maintaining adaptive hardware and software and troubleshoots issues as they arise to ensure proper functioning.
  • Communicates information to supervisor for effective evaluation of program operations and milestones.
  • Maintains an inventory of installed AT software, hardware specifications and recommendations of upgrades, new technologies, and supplies.
  • Analyzes, extracts, summarizes, and identifies significant trends and issues related to assistive technology. Forecasts and estimates program requirements and prepares programmatic reports, justifications, and costs.
  • Provides instruction on the operation of adaptive hardware and software for DC Public Library staff and patrons.
  • Creates and provides training to staff and external audiences on various types of assistive technology, accessibility, and disability culture.
  • Coordinates and presents professional development (DPD) for librarians, educators and adult learners and develops cross-departmental programming that focuses on the interests of people with disabilities.
  • Review documents for accessibility needs under Section 504 of the Rehabilitation Act and in accordance with WCAG. Creates accessible documents.


The incumbent must possess a Master’s degree (a Master’s in Library Science preferred) plus a minimum of two (2) years of experience in the implementation, evaluation, and management of assistive technology programs to meet customer accessibility needs or the incumbent must possess at least 1 year of experience at the next lower grade level (CS11). In addition the following is required:

  • Skill in communicating, collaborating, and establishing effective working relationships with employees, volunteers, organizations, and the public.
  • Excellent organizational, oral and written communication skills.
  • Skill in applying complex fact-finding, analytical and problem-solving methods and techniques to identify interrelated program problems and draw conclusions.
  • Demonstrated ability to work independently and to exercise sound judgment in the implementation of organization initiatives.
  • Ability to use workplace and other technology, including email, internet, databases, social media, and other software.
  • Proficient knowledge of spreadsheets, web, and other computer applications
  • Demonstrated ability to work in a collaborative, service oriented environment.
  • Employs changing technologies, databases, searching tools, etc. and to seek applicable training to enhance such skills



Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 950) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected the person shall be required to present, no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

General Suitability Screening

This position is subject to general suitability screening; verification of employment history, reference checks and degree/license, as applicable. The appointee to the position may be offered employment contingent upon receipt of a satisfactory general suitability screening.

Enhanced Suitability Screening

The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening; If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and the appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening.

Employment Benefits

Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Working Conditions/Environment

Work involves everyday risks or discomforts typically associated with libraries, offices, and meeting and training rooms which are adequately heated, lighted, and ventilated

Other Significant Factors

Duration of Appointment: Career Service Regular Appointment

Collective Bargaining Unit: This position is not in the collective bargaining unit.

Promotion Potential: No known promotion potential

Telework: Telework will be at the discretion of the incumbent’s supervisor.

Must be eligible to work in the U.S.

Equal Employment Opportunity

The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.

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