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Business Relationship Manager

Employer
Capital One
Location
McLean, Virginia
Closing date
Jun 17, 2021

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Job Details

Center 2 (19050), United States of America, McLean, Virginia

Business Relationship Manager

The Information Assurance Third Party Management (IA TPM) program defines the framework for Third Party Oversight and Risk Management protecting Capital One's information and confirms the third party's ability to provide continual services. The associate in this role will partner with the Line of Business, Third Party Managers, and various cyber teams to provide sound risk consulting and influence business decisions that reduce or eliminate risk to Capital One. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You will challenge and innovate within your team to drive process improvements to elevate program efficiency.

Responsibilities:
  • Primary point of contact for assigned line of business
  • Establish effective working relationships with key stakeholders
  • "Know Your Suppliers". Be an expert on high tier suppliers for your respective line of business highlighting inherent and business risks
  • Work with key stakeholders to anticipate their objectives and needs to better serve the line of business
  • Proactively identify information security risk and partner with key stakeholders to reduce or eliminate risk
  • Coordinate and execute proactive consulting to both internal and external teams as it relates to third party information security risk
  • Support business related projects and initiatives and influence customers to make solid business decisions
  • Provide regular updates to executive leadership with your line of business on the overall IA TPM health and risk environment
  • Escalate and manage cyber security risk
  • Provide ad hoc support on special departmental goals, objectives, and initiatives


About You:
  • You have a desire to work in a very fast moving, forward leaning, and modern computing environment
  • You have a strong desire to continually learn about new technologies
  • You possess strong conceptual thinking and communication skills
  • You are able to work well under minimal supervision
  • You are a demonstrated leader with team-oriented, interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and external third parties
  • You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality
  • You demonstrate strong ability to analyze information and data
  • You demonstrate strong subject matter expertise and sound judgement when analyzing third party risk
  • You operate in a collaborative manner to effectively assess risk while maintaining business relationships
  • You develop and communicate quality recommendations to key stakeholders
  • You communicate technical issues to non-technical people
  • You demonstrate collaborative partnership skills for working with various points of contacts
  • You demonstrate capacity to think broadly but go deep into subject matter when needed


Basic Qualifications:
  • High School Diploma, GED, or equivalent certification
  • At least 5 years of experience providing guidance and oversight of risk and security concepts
  • At least 1 year of experience with third party management
  • At least 1 year of experience communicating and presenting to senior level management
  • At least 1 year of experience performing security risk assessments
  • At least 1 year of experience with PCI DSS, NIST, or ISO
  • At least 1 year of experience with agile methodologies


Preferred Qualifications:
  • Bachelor's Degree
  • CISSP, CISA, or CRISC certification
  • 4+ years of experience providing guidance and oversight of risk and security concepts
  • 2+ years of third party management experience
  • 2+ years of experience with PCI DSS, NIST, or ISO
  • 2+ years of experience at a Financial Institution
  • Experience with open source intelligence


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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