Manager, Strategic Initiatives (Office of Rail Operations Central Control )

Washington D.C
May 28, 2021
Jun 15, 2021
Full Time

Be a leader at the cutting edge of organizational change and improvement. Strategic Initiatives is the team at WMATA that spearheads projects across all areas of operations and business to improve standards, performance, delivery and operations, from designing new business processes to scoping new operating systems, to testing new ideas and implementing lasting change. Candidates should have experience in project and program management, business case development, program analytics, and financial modeling. The selected candidate will be responsible for multiple projects and programs, and will be expected to collaborate across departments as well as with partners outside of Metro. The ideal candidate should have high emotional intelligence, be a self-starter, possess strong communication skills, be results focused, and have extensive applied staff and program management skills. For at least the first six months, the successful candidate will be a key player in the high-profile Rail Operations Control Center Transformation Program, and will then move onto other exciting and challenging projects to make Metro the region's employer of choice and the best, safest transit system in the United States

  • A Bachelor's degree in Science, Public Administration or Business Administration.

  • A minimum of six (6) years of demonstrated experience in data analysis, including complex statistical and budgetary analysis
  • A minimum of three (3) years of demonstrated experience in project management in a large organization

  • N/A

  • Project Management Professional (PMP) Certification
  • Master's degree in Science, Public Administration or Business Administration.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Manager Strategic Initiatives is responsibility for leading the implementation of, and/or supporting high-profile initiatives to improve agency economic efficiency, service quality and overall performance aligned with the vision, strategy and goals of the Authority. Duties include, but are not limited to, identifying and scoping key business challenges across the organization, managing and coordinating strategic projects, building relationships across departments to facilitate collaboration, gathering and analyzing quantitative and qualitative data to identify business process improvement opportunities, supporting and monitoring the implementation of recommendations, and communicating this process and the findings across the organization.

  • Leads the design, management, coordination and control of major departmental business improvement projects that deliver economic efficiencies, and improve productivity, safety and performance.
  • Designs, conducts and coordinates advanced data analysis and presents findings and recommendations to direct the Authority's response to critical operational and administrative problems, including but not limited to the following: budgetary analyses, reviews of work systems and procedures, development of performance standards and measures, workflow and economic analysis, productivity analysis, inventory planning, contract management, and organizational configuration management.
  • Oversees and manages the department's strategic approach to data analysis, balancing the need for projects to be data-driven and evidence-based alongside the business need to deliver results in a timely manner that impact on performance and delivery.
  • Proactively examines existing internal operational and administrative processes and identifies opportunities for improvement across the Authority.
  • Builds and manages multiple agile teams comprising external internship candidates, colleagues from departments being supported on projects, and other external personnel or personnel from across the Authority based on the skill requirements of specific projects, including but not limited to engineers, analysts, technicians and inspectors.
  • Builds collaborative partnerships with internal and external partners to enhance the capacity and capabilities of the Authority's department to identify and deliver innovative solutions to critical business problems.
  • Supports the implementation, monitoring and assessment of corrective action plans from internal and external departments.
  • Regularly produces analytical reports relating to organizational and project-based delivery to inform the Authority's strategic decision-making.
  • Supports the Principal Strategic Program Manager to plan, coordinate and oversee the department's overall administrative, financial and operational activities, procedures and staff.

  • Participates in the development of strategic goals, methods and action plans to include measurable, data-driven objectives, fixed responsibilities and established timelines. Monitors, evaluates and recommends changes in the plan when appropriate.
  • Contributes to and supports the establishment of effective operating policies, procedures, rules and regulations. Ensures the enforcement of policies and procedures.
  • Supports the Principal Strategic Program Manager in high level administrative activities (e.g. Emergency Preparedness Planning) and liaison with internal leadership on issues that affect safety and security.

  • The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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