Sr Manager Project Manager- Commercial B2B payments - Change Management

Employer
Capital One
Location
McLean, Virginia
Posted
Jun 13, 2021
Closes
Jul 08, 2021
Ref
R112613
Function
Finance
Hours
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Sr Manager Project Manager- Commercial B2B payments - Change Management

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

The Commercial Bank's B2B Payments Product team is transforming how businesses operate, building top-tier customer and associate experiences using secure, best in class technology. The team is responsible for all of the payables, receivables, and liquidity products used by clients as well as associate-facing tools and operations and sales support.
  • The Product Excellence team within the Commercial Bank's B2B Payments team is the backbone of how our product team operates.
  • The role of Change Management in Product Excellence will be responsible for leading the people side of change to help achieve our goals in B2B Payments. This includes creating and implementing change management strategies and plans that maximize associate adoption and usage in a highly collaborative working environment. The Change Management Sr. Manager works to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact associates in the organization to increase value creation. This includes leading communications across the organization.
  • As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.


  • General Responsibilities:
    • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
    • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
    • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
    • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
    • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
    • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
    • Leading a team of project managers Exhibit outstanding influencing skills to effectively drive project / program efforts
    • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
    • Display a passion for coaching and developing a team of associates through their leadership style
    • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes


General Responsibilities:
  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Leading a team of project managers Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
  • Display a passion for coaching and developing a team of associates through their leadership style
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes


Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 6 Years of Project Management experience
  • At least 1 Year of People Management experience


Preferred Qualifications:
  • Masters / MBA degree
  • At least 8 years of Project Management experience
  • At least 3 years of People Management experience
  • PMP, Lean, Agile or Six Sigma certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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