Supervisory Program Analyst

Washington, D.C
Jun 12, 2021
Jun 15, 2021
Full Time


This position serves as the Deputy Director to the Executive Director (SES), Office of Cemetery Operations, in the National Cemetery Administration. The position is located in Washington, DC.

Learn more about this agency


  • Responsible for directing, through subordinates, the day to day operational and administrative support functions and long-range planning and program development and implementation of cemetery operations-related services and activities serving as the supervisory analyst and integrator of operational policies, procedures, and data and information related to cemetery operations, bridging organizational requirements at the administration-level with operations in the field. Serves as an advisor to NCA leadership on the effective management of operational policies and procedures, program management and administrative programs in support of all functional aspects of the Office of Cemetery Operations.
  • Provides expert knowledge of a substantive nature related to NCA's mission, vision, purpose and objectives and their relationship to the execution of cemetery operations functions. Applies knowledge of management principles and processes and analytical and evaluative methods and techniques to conduct program development and/or execution, assess current operations, and improve organizational effectiveness and efficiency. Applies budgetary and financial management principles and techniques to long range planning of programs and initiatives. Requires the skilled application of methods and techniques for conducting fact-findings and investigations, preparing findings and reports, communicating orally and in writing, and developing and delivering briefings and presentations.
  • Provides supervision, leadership, training, management, and oversight of operational and administrative functions for the Cemetery Management staff in the following program areas: VA Integrated Operations Center support/Watch Desk operations, executive communications and correspondence, operational policy and procedures development and maintenance, budget oversight, program development, implementation and monitoring, operational oversight and analysis, data and information collection and reporting, liaison among districts and central office staffs, personnel management, and routine and ad hoc special projects.
  • The incumbent functions as the Deputy Director of Cemetery Operations and fully shares in the direction of all phases of the organization's programmatic and operational functions. The incumbent's opinion or direction is treated as if given by the Executive Director of Cemetery Operations.
  • The incumbent is recognized as an integral part of the management team in Cemetery Operations and NCA, providing management advisory services to the Office of Cemetery Operations and the Deputy Under Secretary for Field Programs and Cemetery Operations.
  • The daily work varies and is comprised of an ever-changing combination of the following program management, direction, analysis, and integration functions and activities.
    • Operations Management. Provides support to the Executive Director, Cemetery Operations, and the Deputy Under Secretary for Field Programs and Cemetery Operations, through the leadership and management of the Cemetery Management staff in the executing programmatic functions.
    • Administration. Manages executive correspondence, communications and inquiries related to cemetery operations. The source of these inquiries are customers, Congress, partner agencies, media, and the general public.
    • Human Resources Management. Contributes to NCA's broader human capital management efforts by offering inputs and perspectives as it relates to cemetery operations.
    • NCA Integrated Operations Center/Watch Desk. Serves as the integration point for NCA's emergency management and response efforts.
    • Budget Review. In support of Cemetery Operations prepares, submits and defends budgetary requirements identified by the districts and internal program staff.
    • Supervision. Performs routine and ad hoc personnel management functions to include: position management, performance management, employee development and training, awards and recognition, time and attendance (leave) management, employee engagement, and corrective actions as needed.
    • Advisory Services. Provides advice based on research, analysis, and expertise to NCA leadership regarding cemetery operations.
Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm.
Compressed/Flexible Schedule: Available.
Telework: Available
Virtual: This is not a virtual position.

Position Description Title/PD#: Supervisory Program Analyst/112222
The full performance level of this position is GS-15.

Relocation Expenses: Authorized
The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to .

Financial Disclosure Report: Not required

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Subject to a background/security investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • You must be a U.S. citizen to apply for this job.


To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 06/14/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade.

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience, as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: directing, through subordinates, the day to day operational and administrative support functions and long-range planning and program development and implementation of operations-related services and activities; serving as an advisor to senior leadership; Applying knowledge of management principles and processes and analytical and evaluative methods and techniques to conduct program development and/or execution, assess current operations, and improve organizational effectiveness and efficiency; Applying budgetary and financial management principles and techniques to long range planning of programs and initiatives; providing supervision, leadership, training, management, and oversight of operational and administrative functions for the Management staff. Directing a program for which both the scope and impact of the program or organization directed are one or more of the following : Nationwide; agency-wide; industrywide; Government-wide; directly involve the national interest or the agency's national mission; are subject to continual or intense congressional and media scrutiny or controversy; or have pervasive impact on the general public.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Analysis and Problem Solving
  • Communication
  • Critical Thinking
  • Leadership
  • Managing Human Resources
  • Organizational Awareness

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily administrative and sedentary. The work environment involves everyday risks or discomforts that require normal safety precautions (e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals) as typical encountered in office spaces, meeting and training rooms, libraries, residential workspaces, and/or government, rental, or privately-owned vehicles. The work area is adequately lighted, heated, and ventilated. The workplace is generally free from recognized hazards that are likely to cause death or serious physical harm. Some occasional travel may be required.

Selected applicants will be required to complete an online onboarding process.


There is no educational substitution at this grade level.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • OF-306
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled Veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit .

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