Len The Plumber Sewer Excavation Field Supervisor Baltimore Metro - Len The PlumberSEWER & EXCAVATION FIELD SUPERVISOR Very competitive wages! $$ Great company & Benefits Summary of Position: Must have Management / Team Leadership / Foreman Experience, excavation experience, Equipment Operating experience and experience replacing water and sewer lines! The Excavations Field Manager, leads and manages the excavation crew for all scheduled jobs at all branches. Responsibilities include overseeing the plumbers, installers, operators crew and helpers to ensure the work is completed in accordance with the scope of work and to customers satisfaction. The Excavations Manager will ensure compliance with safety/OSHA, local, state and federal (OSHA) regulations. The Excavation Manager is responsible for staffing and equipping the department to exceed revenue targets while maximizing gross profit. ESSENTIAL JOB FUNCTIONS: Review scope of work with Sales Estimator, work with Excavations Coordinator to ensure dig planning accuracy and manage the install crew to a successful work completion. Work with Excavation Coordinator to schedule work crews for all water services and sewer excavation jobs. Work with Excavation Coordinator to resolve scheduling conflicts and maximize number of jobs performed weekly to meet customer needs and achieve companys revenue and gross profit goals. Successfully drive high levels of performance within the install team to meet revenue and profitability targets through set KPIs. Provide an excellent customer service experience at every touch point in the service cycle. Research excavation best practices and work with management to design effective policies and procedures for Sewer/Excavation Department to meet business scalability needs (incl: install/operators work instructions, flow charts, quality checklist, etc.) Conducts dig quality audits. Prepare corrective action plans when quality does not meet standards; iE dig preparedness; material usage on the job; after-dig customer yardappearance, etc. Triage customer complaints and non conformance issues and work with Excavation Coordinator to schedule call backs as needed. Assure ongoing compliance with quality, state, local and federal regulatory requirements. Work with Sales Estimator for questions or issues arising on dig site. Ensure equipment maintenance schedules are maintained. Excavation rental equipment and subcontractor tracking for total company. Applicant must have previous Sewer & Excavation plumbing experience and be able to work in outdoor weather conditions. Must be able to pass Drug Screen, Back Ground and Driving Record Check. Must have MD Drivers License! NO 'ON-CALL' HOURS!! Monday Friday Day Shift (Weekends / OT optional) Licensed Journeyman or Master Plumbers preferred OTHER JOB FUNCTIONS: Other duties as assigned. WORKING CONDITIONS/PHYSICAL DEMANDS: Ability to lift and transport up to 50 lbs. Ability to travel within a set geographical area to multiple locations. Ability to work a flexible schedule including early/late shifts, extended hours, weekends and holidays when required. QUALIFICATIONS/ABILITIES: Outstanding customer service skills. Outstanding leadership and communication skills at all levels of the organization. Demonstrate high levels of collaboration cross-functionally Ability to solve complex business problems, develop appropriate action plan and manage internal resources. Excellent organizational and follow-through skills; communication skills (oral and written), process improvement. Excellent time management experience and ability to multi-task. EXPERIENCE/EDUCATION: 5+ years experience related operational and managerial experience required, preferably in the service industry. OSHA/Safety certification, highly preferred. Knowledge of excavation methodologies, concepts, and tools required. Company Highlights:Competitive wages All shifts available, help create your own work schedule, NO ON-CALL!Voluntary product and systems trainingWeekly paycheck with direct deposit optionOpportunity for growth to a management positionThriving customer base and stable work environmentNO IDLE TRUCKS!Benefits Include:Health, Dental, Vision InsuranceShort Term and Long Term DisabilityTerm Life401kPaid PTO timePaid Holidays CONTACT ME FOR MORE INFO! LORI PERDUE Human Resources Business Partner Direct Dial: 443.563.1811 Len the Plumber 1552 Ridgely Street Baltimore, Maryland 21230 EOE We are an equal opportunity employer.Women, minorities, veterans and individuals withdisabilities are encouraged to apply. PI136533339by Jobble