INFORMATION TECHNOLOGY SPECIALIST

Employer
USAJobs
Location
Washington, D.C
Posted
Jun 11, 2021
Closes
Jun 15, 2021
Function
Administrative
Hours
Full Time
Duties

Summary

WHAT IS THE IRS INFORMATION TECHNOLOGY (IT) DIVISION?
The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, and support.

See Other Information for Locations.

Learn more about this agency

Responsibilities

WHAT DOES A INFORMATION TECHNOLOGY SPECIALIST DO? An Information Technology (IT) Specialist working general programs uses a wide variety of information, documentation, and regulations on the use of information technology resources, IRS data security guidelines, and IRS and Treasury guidance on acquisitions to address and/or adapt to specific problems or issues. As an IT Specialist, you will apply a series of different and unrelated processes and methods, decide what needs to be done based on analyses of the subjects and issues related to the assignment, and select the appropriate course of action from many acceptable alternatives. You will be challenged to independently identify and analyze important factors and conditions in order to recognize and apply an understanding of interrelationships among different IT functions and activities.

As a Information Technology Specialist you will:
  • Support implementation and maintenance of network and system services; monitor network and system performance; and troubleshoot problems as they arise. Conduct integrated analysis of multiple audit logs (e.g. firewall, Web server). Participate in design, development, acceptance testing, and implementation of software programs and/or computer equipment. Develop flow diagrams and/or pseudo-code.
  • Test and debug programs according to detailed requirements. Install, test, and configure network workstations and peripherals; and instruct customers in logging on and accessing network services.
  • Maintain database operations, assist in returning disrupted database systems to normal operations; and create reports and manipulate data in response to customer requirements. Prepare and maintain documentation outlining equipment operations and preventative maintenance.
  • Prepare and maintain documentation outlining equipment operations and preventative maintenance.
  • Analyze complete documentation on the up time and reliability of systems to provide necessary information for contract enforcement.
  • Provide advice and assistance concerning computer software and/or equipment specifications for the utilization and acquisition, resolve issues involving conflicting requirements.
  • Assist and/or lead local projects, prepare and present findings, or recommend action involving the analysis of complex problems related to equipment and/or software utilization and acquisition.


WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at https://www.jobs.irs.gov/

Travel Required

Occasional travel - 1 to 5 Nights a month

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

  • Refer to Other Information
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National
  • IRS Employees with Career or Career Conditional Appointments.


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Qualifications

GS-13-LEVEL You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project

At this level, your experience must be sufficient to demonstrate the ability to: Plan and coordinate change activities with applications developers, telecommunications specialist, facilities managers, vendors and customers; manage implementation and deployment and keep senior management informed of project progress through periodic briefings and reports. In addition, you must demonstrate a knowledge of, and skill in applying, IT principles, concepts, methods, standards, and practices sufficient to accomplish UNIX assignments. Your knowledge must be sufficient to consult with developers or vendors in defining requirements and identifying integration issues; oversee installation, customization, testing, and implementation of the UNIX operating environment; and work with vendor software engineers to correct problems and enhance performance.
You must meet the following requirements by the closing date of this announcement.


- The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-time work is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:

You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).

Education

Additional information

Four (4) Positions are to be filled in the Information Technology (IT) division, within the Enterprise Services organization, in the Enterprise Infrastructure Currency Unit. These positions may be filled in any of the following locations: Charlotte, NC, Lanham-Seabrook, MD, Austin, TX, Dallas, TX, Kearneysville, WV, Memphis, TN, Ogden, UT and Washington, DC.

POSITION DESCRIPTIONS 94449
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a bargaining unit position.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
  • May be required to file a confidential financial disclosure report within 30 days of selection and annually from then on.
  • Must meet IRS telework eligibility requirements.
  • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating:
Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.

Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/

Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). Wewill notreimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP) , you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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