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Director - Product Management, Operational & Compliance Risk

Employer
Capital One
Location
McLean, Virginia
Closing date
Jul 3, 2021

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Job Details

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director - Product Management, Operational & Compliance Risk

The Director of Product for risk management plays a critical role in making risk a competitive advantage for Capital One. This is a highly collaborative role, where the individual will lead a team of product managers and analysts as well partnering with designers, engineers, data scientists, and directly with our internal customers to transform their experience. Through this collaboration, the individual will define the product strategy and then develop, launch, and enhance digital experiences that will meet the unique needs of our key stakeholders.

As a product manager you will:
  • Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
  • Drive build-vs-buy decisions in our product development process, combing the landscape for potential Fintech partners in various stages of maturity
  • Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, develop Minimally Viable Products (MVPs) and then scale to drive vertical and horizontal economics
  • Define learning agenda and key performance indicators (KPIs) to measure success/failure
  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams


What we are looking for:
  • Proven experience in and passion for building and shipping great products
  • Experience working with Agile Methodologies
  • Exceptional communication skills- someone who is an engaging storyteller and is at ease presenting to executives.
  • Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two of these dimensions, with solid understanding of the third.
  • Blend of both strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution
  • Strong quantitative background to support data-informed decision making
  • Collaborative, team player attitude with the ability to navigate and influence the organization


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years of experience in digital product management


Preferred Qualifications:
  • MBA or Master's degree
  • At least 8 years of experience translating business strategy and analysis into digital products
  • At least 8 years of experience in Agile product management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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