Sr. Program Manager

Baltimore, MD
Jun 08, 2021
Jun 11, 2021
Full Time
Description Job Description:The CMS Division has an opening for a Sr. Program Manager on a large infrastructure/data center contract supporting the Centers for Medicare and Medicaid (CMS) in the Baltimore, MD area. Job Summary:The Sr. Program Manager position is a highly visible strategic position to ensure exceptional program execution in delivery of infrastructure and application hosting services to CMS. Heavy focus on ensuring that technical innovations are presented to CMS as the agency continues to modernize. This position requires the ability to strategically evaluate proposed technical solutions to determine technical feasibility with government specified technologies, cost for implementation and operation, as well as functional adequacy. Responsible for strategic direction and development of cost and operational models to align with the customer's changing operational needs. The person in this position will work directly with the CMS and the Leidos leadership teams to ensure success of all aspects of the program including team leadership, client relationships, management of contract execution, oversight of strategic initiatives, supporting proposal and capture activities, vendor relationships, and other support responsibilities. The Program Manager will provide overall direction of program activities, manage and maintain contractor interface with the senior levels of the customer's organization, consult with customer and contractor personnel to formulate and review task plans and deliverables, ensure conformance with program and project task schedules and costs and contractual obligations. The Program Manager will establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business.Primary Responsibilities:Provide strategic & tactical direction including strategy to action plan for the IHCCS programActively engage other organizations within Leidos on collaboration efforts that ensure that we deliver the best product and solutions to CMSOversee operational execution and financial aspects of contract deliverables, cost, and schedule to achieve all key performance indicators, service level agreements, and annual operating plan commitmentsProvide operational oversight, coaching to front line leaders, mentoring and developing of staff and succession planning for the programLead staff to achieve a high degree of customer affinity and maintain the growth of a positive Leidos brand recognition within CMSDevelop employee base to achieve high degree of employee retention and performanceManage organizational compliance within Leidos policies and proceduresDevelop metrics to demonstrate performance and address areas of improvementMarket the hosting program to CMS business owners to adopt new capabilities and improve application resiliencyThrough personal example, set the tone and direction for moral and ethical leadership for the IHCCS program. Continue to build a culture grounded in the Leidos values, beliefs, and expectations and highest standards of ethical and respectful behavior. Promote improved transparency and cross-group collaborationBasic QualificationsBA/BS or equivalent experience and 12+ years of prior relevant experience or Masters with 10+ years or prior relevant experience. Generally has 7+ years of experience supervising or leading teams or projects. Experience may be substituted in lieu of degree.10 years of program management experience for comparable Infrastructure/Data Center program with performance incentives/disincentives tied to Service Level AgreementsExperience in leading teams of 200+ people and financial responsibility exceeding $100M annuallyInformation Technology experience in managing multiple, cross-functional teams or projects and advising senior level management and key stakeholdersExperience with Data Center activities and tasks on a medium to large government IT Infrastructure program with 24x7 mission support requirements; data center tasks include but are not limited to network operations, data management (backup/recovery/storage), disaster recovery, security management, COTS patching and maintenance, monitoring, incident response service level management, change management for controlled and pre-coordinated changes, z/OS, z/Linux, Solaris, Windows and UNIX/LINUX systems administration, and facilities/asset management expertise for future hardware growthAbility to delegate, mentor, and train staff to efficiently distribute workExpertise and working knowledge of cost account management, risk management, staffing, sales growth, direct customer communication with customer leaders/executivesDemonstrated ability for oral and written communication with the highest levels of managementExperience supporting CMS contractsAgile development methodologies Desired skills:Demonstrated cloud deployment models and related experience (Private/Public/Hybrid cloud)Certified PMPCISSP and/or advanced ITIL certificationsAbility to develop consensus on approach and communicate program vision to both staff and external stakeholdersDemonstrated current and significant relationships with CMS or comparable civil government executives and mid-level managers, particularly in IT operations, datacenter management and developmentSuccessful record of capturing new business at CMS or comparable civil government customers for opportunities with at least a 10% growthAll candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.External Referral Bonus:EligibleExternal Referral Bonus $:2000Potential for Telework:Yes, 50%Clearance Level Required:Public TrustTravel:Yes, 10% of the timeScheduled Weekly Hours:40Shift:DayRequisition Category:ManagerJob Family:Proj and Prog ManagementPay Range: