Vice President, Core Platforms

Marriott International, Inc.
Bethesda, MD
Jun 08, 2021
Jun 11, 2021
Full Time
Posting Date Jun 04, 2021 Job Number 21056009 Job Category Information Technology Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP Brand Corporate Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? Reporting to the Chief Technology Officer, the Vice President serves as the senior software engineering leader for a key subset of Marriott's shared technology platforms including MARSHA, ERS, DCF, Loyalty, SGI, UGI, API, and MESH. The incumbent will play a critical role, providing thought leadership in the development and implementation of the technology solutions that will drive the Company's technology modernization efforts. As part of the Enterprise Architecture and Shared Platforms organization, this leader develops and executes against technology roadmaps in partnership with technology and business stakeholders and supports the development and management of architectural, software development and portfolio management processes and tools that deliver the right level of governance across Global Technology to ensure predictability, consistency, quality, and satisfaction. CANDIDATE PROFILE Education and Experience 4-year degree from an accredited university required. MBA or Master of Science/Graduate Degree in technology or business field preferred. 12+ years of application development leadership experience, demonstrating progressive career growth and patterns of exceptional performance. Relevant experience and success in implementing new business applications with complex technology integration and business process change on time, on budget, and with high stakeholder satisfaction. Proven leadership experience in IT development across waterfall and agile environments. Five year's recent experience with architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC). Mobility development experience. Direct management of complex budgets in excess of $25M direct and indirect costs Experience with and knowledge of Global Technology outsourcing activities in a managed services environment to include direct management of cross functional, sourced, or matrixed teams. Skills and Abilities Demonstrated success leading large-scale initiatives/transformations Proven executive experience in strategic planning and budgeting within one or more business groups Proven executive experience in application development across waterfall and agile environments. Proven knowledge of SDLC; good understanding of ITIL v4 Framework Strong process management, negotiating, influencing and problem resolution skills Proven ability to effectively prioritize and execute tasks in a high-pressure environment Demonstrated knowledge of business systems and process planning Demonstrated knowledge of business environment, service requirements and hospitality culture Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations. Solid understanding of technology financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment CORE WORK ACTIVITIES Developing and Managing Application Development Standards, Processes, And Tools Works with the Architecture and Development lead to facilitate consistency of service delivery across client groups Contribute to the development and maintenance of a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes, incorporating flexibility for small and large projects Deployment standard tools and processes Monitors projects for adherence to defined application development processes Works with rest of the Global Technology organization to create broader technology related and corporate standards and policies where necessary Communicates important application development policy changes that affect service provider and/or Marriott operations Managing Day-To-Day Relationships with Global Technology Teams Manages application development projects in partnership with Global Technology teams, business partners and providers Defines and delivers against product roadmaps for core platforms. Provides overall project management of business projects/portfolios Defines and oversees effective reporting Leads project reviews with Technology leadership and business stakeholders on application development projects Manages day-to day relationships with all Global Technology teams to promote the delivery of services that meet or exceed the client expectations Monitors all projects for alignment with defined business case process Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues Defines, manages, and improves service level reporting for application development Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels Leads application development and maintenance of service provider project management standards and tools Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction Works with application development service providers Ensures the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement Works with all Global Technology teams to progress the service providers services to match client needs Facilitates team and service provider compliance with the agreement Ensures service levels meet business needs Supports the Global Technology organization Participates in the creation and maintenance of Global Technology's business strategy and planning Supports and follows defined Global Technology Governance decision rights, standards, and practices Emphasizes accuracy and effectiveness of estimating and planning management with team Assists all Global Technology teams with the preparation and monitoring of business/discipline and continent Global Technology budgets Implementing and Managing Continuous Improvement Program Implements CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry Demonstrates continuous improvement through metrics of quality consistency and client satisfaction Works with application development service providers, Global Technology teams, and business partners to implement continuous improvement activities Designs and administers project surveys or other feedback processes, to continually improve client satisfaction Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Check out pictures from associates at this location, and some videos too! Marriott participates in the Electronic Employment Eligibility Verification Program. This Employer Participates in E-Verify ENGLISH/SPANISH (PDF) Right to Work ENGLISH/SPANISH (PDF) Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. If you are an individual with a disability and need assistance completing the online application, please call 301-581-1400. 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