Sales Center Leader
Sales Center Leaderreq21869Employment Type: RegularLocation: ELKRIDGE,MDHave you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! Bimbo Bakeries USA is part of Grupo Bimbo, the world's largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the US in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more - the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day. Description:The Sales Center Leader (SCL) is responsible for achieving freshness growth, people growth, and brand health by leading the execution of DSD Excellence, ensuring critical market sales initiatives are managed and executed effectively in the marketplace and ensuring the maximization and attainment of world-class sales centers that enables effective product pickup and delivery and demonstrates engagement in the marketing strategies and vision of the Company's brands. The SCL will support execution of the sales Direct Store Delivery Excellence (DSDE) Playbook throughout the operational work streams in service of the Frontline sales professionals with the objective of driving growth of the business and of people.The SCL will use their leadership and sales expertise to deliver world-class sales, meeting clients' critical needs and providing nutritious and delicious baked goods and snacks for all Americans. Take pride in the platform to foster the personal and professional growth of the team within a highly productive and deeply humane purpose.Key Job Responsibilities:Mindsets & BehaviorsEmbraces, embodies and leads DSDE practices and act upon the vision and values of BBU on a daily basisExemplifies the characteristics of BBU and its Brands and extend those brand values through daily activities and leadership at the sales centersLeads sales center team to DSDE standards and performance targets and execution of sales centers procedures and programsEmbraces the value of feedback received via the coaching process and takes appropriate actions that result in constructive changeEmpowers and holds team accountable to successfully complete Leader Standard Work and drives continuous improvement to include the development of self, others, and work processes Roles & ResponsibilitiesResponsible for supporting a world-class sales center, creating an environment that enables the sales team to efficiently and successfully attain and deliver BBU's products and that advances engagement in the marketing strategies and vision of BBU's brandsDelivers on key performance indicators for returns and other controllable expenses (product flow, inventory and labor) in order to achieve the key objectives for assigned sales areaEngage and develop core competencies in sales center associates through training, coaching, mentoring, and consistent performance feedbackPartners with team on order, route and store execution plans to help achieve yearly sales goalsEngages with team on a weekly basis including order management, daily inventory distribution, merchandising, promotional activity & holiday planningDrives order management disciplines. Focused on order and distribution planning per the order management playbook.Engages sales professionals in all facets of planning route sales activity, the dissemination of all sales promotional communication, and the delivery of sales data to facilitate the sales promotion.Actively and continually sources new potential sales professionals and supports the development of route split strategies and route productivity initiativesAssists in the recruiting, orientation, on-going on-boarding and weekly scheduling of merchandisers.Responsible for managing overtime and labor costsMaintains accounts receivable, payment due balances, and Scan Based Trading accounts per policy.Achieves the sales centers' safety goals; deliver on safety awareness programs to eliminate unsafe acts, eliminate workplace injuries, and lead local organization to achieve the goal of zero injuriesMaintains and ensures compliance with Food Safety in alignment with Grupo Bimbo standardsAdditional duties as assigned Support of Selling CapabilitiesAchieves KPIs for assigned sales center including revenue, returns, and safety, and assists sales team in achieving its' KPIs including Variable Contribution Margin (VCM), market time, and display executionLeads effective and efficient receiving, order picking and loading processes to support sales growthPartners with supply chain to achieve OTIF (on-time, in-full) targets to drive engagement and execution effectivenessOwns effective management of point of sale material to ensure proper and strategically targeted inventory levels to support demands in the market/marketing campaigns that provide an effective return on investment (ROI) and minimize wasteEnsures communication of appropriate customer plan and team performance information to drive better execution in storeWorld-Class Sales CentersFull ownership of Sales(s) Centers and all operational aspects of day to day operationsLeads team in execution of DSDE Best Practices to ensure a world-class sales center and brand stewardshipLeads BBU product accountability process to achieve targetEnsures effective product recovery and donation to our communitiesEnsures fleet meets DSDE standards for safety, brand decaling and IBP identification Position Requirements:Bachelor's degree in Business or related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.Ideal candidate will possess:4 - 6 years of related experience in operations, customer relations or sales. DSD experience is a plus.At least 1-year warehouse/distribution management or DSD experience preferred.At least 1-year experience leading and influencing others preferred.Excellent organizational, communication (written and oral) skills and detail oriented.AS400 experience a plus.Requires excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others.Excellent organizational and planning skills.Computer skills and proficiency, specifically PowerPoint, Excel, and Word is required.Warehouse/distribution experience is a plus.Must have a valid driver's license with a safe driving record.Must be able to acquire and maintain a DOT Medical cardBilingual - English/Spanish a plus.Travel is required.Key Behavioral Competencies:Sales Center Leader Specific Competencies:Ability to engage and inspire frontline associates to pursue the BBU vision for growthAbility to effectively manage complex operational systems and incorporate systems thinking and continuous improvementAbility to quickly adapt to changing conditions, eliminate/reduce deficiencies and maximize efficiencyAbility to expand business value opportunities, guide sales opportunities, and motivate sales professionals to accomplish zone goals and targets.Demonstrates business acumenAbility to align performance for successSales Leader Core Competencies:Ability to create a culture and team with operational capabilities to achieve BBU's objectives.Ability to create culture where encouragement, recognition and a sense of belonging are fundamental operational tenetsAbility to empower and involve associates in planning and decision making.Ability to engage and develop others through coaching. Physical Demands:The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.Able to use a variety of communication methods on frequent basis.Use a notebook computer and standard office equipment printers, fax, phone etc.Able to sit, stand, stoop and have use of hand motor coordination regularly.Use various forms of transportation for extended periods of time on periodic basis.Frequent walking.Lifting up to 25 pounds.Push/Pull up to 50 pounds.Be a part of a company that is dedicated to protecting our planet:All of our US operations have been powered with 100% renewable electrical energy since July 2019, with energy created through a Wind Farm backed by a Virtual Power Purchase Agreement with InvenergyBimbo Bakeries USA was named EPA ENERGY STAR Partner of the Year in 2018 and 2019 for superior leadership, innovation and commitment to environmental protection through energy efficiency We have 14 ENERGY STAR Certified facilitiesOur Manufacturing operations divert greater than 95% of waste from landfill360 of our company-owned vehicles utilize alternative fuel - propane, compressed natural gas, and electricBimbo Bakeries USA has committed to 100% sustainable packaging across its portfolio by 2025. All product bags, pouches and wrappers are currently recyclable through Terracycle.Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.