Windows Systems Administrator- TS/SCI with Polygraph

Employer
General Dynamics Information Technology
Location
Springfield, VA
Posted
Jun 04, 2021
Closes
Jun 11, 2021
Ref
2038355842
Hours
Full Time
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Description:We are GDIT. The people supporting and securingsome of the most complex government, defense,and intelligence projects across the country. Weensure today is safe and tomorrow is smarter. Ourwork has meaning and impact on the world aroundus, but also on us, and that's important.GDIT is your place. You make it your own byembracing autonomy, seizing opportunity, andbeing trusted to deliver your best every day.We think. We act. We deliver. There is nochallenge we can't turn into opportunity. And ourwork depends on a Windows Systems Administrator A' joining our team tosupport our government client's A' activities in the Northern Virginia locations.At GDIT, people are our differentiator. As a Windows Systems Administrator supports and manages the responsibilities of the successful completion of all tasks in assigned projects. You will be part a team that provide IT Window Systems Administration support to real-time operational activities to providing special communications to users around the world.A' A' Operations are of the highest priority and you will be working with a team of professionals dedicated to supporting on going or planned missions.A' A' Critical thinking skills are essential to resolving problems and clear communications skills are essential when communicating with the team, its users, and individuals in leadership roles.A' Familiarity with the government client's mission and the organization is helpful as you will be working with various external organizations such as the communications directorate and various acquisition offices and contractors that deliver new capabilities on a routine basis.A' A typical day-in-the-life of a system administrator will provide a daily a status to the team regarding system checks and routine maintenance activities, participation in problem diagnosis and resolution, support technical engineering meetings (TEM)s, and support testing and verification of new system capabilities when required.A' A' The ability to work and communicate effectively with government project officers and senior leaders is a plus.A' A' Applicants need to be operations oriented, self-starters and understand the demands of maintaining mission operations to include on call support.The core hours are between 7 am and 4 pm, but can be flexible, as long as those hours are covered by other team members. The position is primarily a day position, Monday through Friday but requires conducting morning systems checks prior to government 8:30 am status meetings and responding to system issues if mission impact demands a higher level of attention.A' The systems are robust and do not normally require after hour weekend support but the potential for such occasion is there. In the event of afterhours support and the issue cannot be resolved over the phone, the candidate must be able to report to the duty location within a 2 hour window.What You'll Get to Do:Provide support to a 24/7 operations team to maintain a suite of Windows based Realtime operations equipment.A' Support is identified as TIER 1 and TIER 2 support.A' TIER 1 involves customer service interface, ticket creation, ticket routing, reporting and resolution.A' Basic fixes include password resets, profile updates, provisioning of support and TIER 2 escalation and monitoring.A' TIER 2 support will include standard incident diagnostics, basic fixes based on troubleshooting guides to include reboots & resets, hardware touch (LRU replacement) capacity assignment, application system administration, database administration, backups and archival.A' Coordinate with TIER 3 factory support for elevation, monitoring and management.Operate, maintain and manage Windows based systems supporting an operational environmentOverall day-to-day operations of the Windows environmentData backup and recoveryMonitor, manage and maintain all Windows based serversA' Manage and maintain all Windows server based applicationsCreate and maintain environment specific standard operating processes and proceduresA' Experience with windows patching in an operational environmentEnsure all Windows based systems are running current versions of antivirus software with current virus definition filesA' Create, manage, and maintain accounts and group membership in Active DirectoryExperience managing Windows based virtual server environmentsExperience with SQL database queries and troubleshootingEducation & Experience:Typically requires a Bachelor's Degree andA' 2+A' years of directly relatedA' experience, or equivalent combination of education and experience.Requires and active TS/SCI with Poly to begin employment.Unique Requirements:Must have or be willing to obtain a DoD 8570 IAT level 2A' certification such as (Security+) within 5 months of start dateMust be willing/able to work core hours of 7:00AM to 4:00PM during the week.Must be willing/able to participate in on call rotation for afterhours support.Must be willing/able to report to the duty location within a 2 hour window if issue(s) cannot be resolved remotely.Required Skills:Experience installing and configuring various COTS productsExperience with configuration and management of Active DirectoryExperience with virtualizationUnderstanding of networks and strong troubleshooting and interpersonal skills in a mission critical operational environmentPossess a positive, helpful, and professional demeanorMonitor and track trouble tickets and change requests to ensure high quality customer serviceExperience with Puppet or similar operations management softwareStrong command skills and bash scripting, including kick starts & startup scripts, regular expressionsBasic working knowledge and experience with Microsoft operating systems - Servers and Workstations - (eg, Windows 2008 R2, Windows 2012 R2, Windows 2016, Windows 7, and Windows 10)Basic understanding and working knowledge of some or all IT fundamentals - hardware (servers, switches, routers, etc.), software, networks (ports and services), databases, SAN storage, applicationsBasic working knowledge of Microsoft applications (eg, Access, Excel, PowerPoint, Word, etc.)Good written and verbal skills; Experience presenting to management and peersExperience troubleshootingExperience with writing trouble tickets and following standard operating procedures to work to completionBasic familiarity with Enterprise Monitoring tools - ie NagiosA highly motivated self-starter working in a dynamic environment across a wide range of skill setsAbility to work in a team environment or as an individual when necessaryDesired Qualifications:Infrastructure processes, Realtime operations experienceLinux operating systemOther technical skills not listed aboveGDIT CAREERSOpportunity OwnedDiscover more at /careersGeneral Dynamics Information Technology is an EqualOpportunity/Affirmative Action employer. All qualifiedapplicants will receive consideration for employmentwithout regard to race, color, religion, sex, sexualorientation, gender identity, national origin, disability,or veteran status, or any other protected class.At GDIT, our "People First" culture commits to every employee feeling valued and supported throughout their career. A' Our comprehensive Total Rewards package - including programs focused on financial, physical, emotional and social well-being - demonstrates this commitment. #GDITPRIORITYScheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:Telecommuting Not AllowedWork Location:USA VA SpringfieldAdditional Work Locations:We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.