Remote Professional and Graduate Studies Customer Service Specialist

Employer
VirtualVocations
Location
Fairfax, VA
Posted
Jun 09, 2021
Closes
Jun 11, 2021
Ref
2038540990
Function
Customer Service
Industry
Other
Hours
Full Time
An online learning resources is seeking a Remote Professional and Graduate Studies Customer Service Specialist. Must be able to: Clarify customer complaint/issue/need Ensure resolution with time limits Analyze cause of problem Required Skills: 3+ years experience in the online or higher education customer service environment Familiarity with CRM systems and practices Strong work ethic and positive attitude, with a willingness to be flexible Proven customer support experience Proficiency in Microsoft Office suite required

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