Baltimore - Road Supervisor
First Transit is a leading provider of passenger transportation, contract and management services, and operations management consulting for locations across the United States and Canada. Because we employ a diverse group of highly successful individuals, we are able to safely and efficiently carry over 160 million passengers each year!First Transit is proud to offer:Tremendous career advancement opportunities due to a strong presence across North America.Excellent benefits including medical, dental, vision, and 401(k) savings plan.Company training, paid holidays, paid vacation and sick days.A great work environment.Job Purpose: Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-respondersMajor Responsibilities:Communicates job requirements and responsibilities to drivers.Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.Observes drivers on the road and corrects safety problems on the scene while documenting violations.Liaisons between drivers and both clients and organization in customer service issues.Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.Meets all driver qualifications at location.Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.Additional duties as assigned.Education & Certifications Required:High School Diploma (or equivalent)Experience & Skills Required:Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferredComputer literate with working knowledge of Word, Excel and PowerPointFamiliar with basic vehicle mechanical processes and maintenanceAbility to effectively prioritize tasks and manage time effectivelyExcellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in EnglishHuman resources and training experienceWork extended hours regularly, including SaturdayDemonstrate regular and consistent attendance and punctualityPossess working vehicle to travel with in service area as neededApply today to join our team!FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.