Customer Service Specialist II (Quantico) - Military

Employer
Office Depot OfficeMax
Location
Quantico, VA
Posted
Jun 08, 2021
Closes
Jun 11, 2021
Ref
2038554007
Function
Customer Service
Industry
Other
Hours
Full Time
OverviewResponsibilitiesThe Customer Service Specialist II (CSS) supports the marine base storeu2019s customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the companyu2019s policies and guidelines. Ensures that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.QualificationsHigh school diploma or equivalent education with no specific training or experience necessary.Pay, Benefits & Work ScheduleOffice Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.How to ApplyClick the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.Equal Employment OpportunityOffice Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.We will consider for employment qualified applicants with arrest and conviction records.Other InformationMust possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs.Fair Chance OrdinanceWe will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance OrdinanceAt Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Heres a look into what we offer:Physical:Health InsuranceWellness FairsFlu shotsFitness & Nutrition ProgramsErgonomic SupportReturn-to-Work ProgramsEmotional:Mental Health BenefitsSupport ProgramsWork-Life:Location Events & ActivitiesOnboarding Plan & 'Buddy'Recognition & Rewards ProgramsFlexible Work SchedulesPaid HolidaysPaid Time OffFinancial:Retirement Programs401(k) MatchFSA/HSA Pre-Tax BenefitsHSA MatchHRA FundingDiscounts/PerksLife/Disability PlansCommunity:Charitable GivingVolunteering & MentorshipAt Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Heres a look into what we offer:Emotional:Employee Assistance ProgramsCommunity:Associate Resource Groups focused on Diversity and InclusionAs the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. Were working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. Weve got 40,000+ associates to date and were always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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