Customer Service Rep - Overnights
GROW WITH THE PROS AND ENJOY REAL STABILITY Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter(R). Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back. If you have the experience we seek, take this opportunity to grow with the pros at ARS-Rescue Rooter(R):ARS Rescue Rooter of Manassas, Virginia is seeking a few INCREDIBLE people to join our Call Center Team that is known to set the standard for Customer Support and Quality Assurance. This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements. Shift Detail -Schedule: To be determined. May be 8 PM - 4 AM, may be 11 PM - 7 AM What ARS Rescue Rooter can offer YOU;Great hourly pay and opportunity for professional GROWTHYear round work at a company with a NATIONAL presence!Medical, Dental and Vision Insurance optionsCompany-paid HealthiestYou.com subscription - Teledoc service401(K) with company matchLife insurance, short term and long term disability and MOREFlexible Spending AccountPaid Time Off & Holidays What You Need to Succeed and Grow with the Pros Required Credentials: Minimum of two years of Call Center experience.A strong degree of self-motivation to provide exceptional customer service.Demonstrated listening and verbal communication skills.Proven ability to meet and exceed set goals.Experience gathering customer information and keying it into a computer.Multi-line phone system experience is required.Preferred Credentials:Service-industry experience.Call-center or customer service experience.Bilingual English/Spanish fluency.Willingness and ability to work through the night uninterrupted Apply Your Skills to the Best in the Business.Join our winning team and apply today! All candidates are required to undergo pre-employment drug screen and employment background checks. ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.