Arlington, Virginia
$20.01 - $30.57 Hourly
Jun 09, 2021
Jul 14, 2021
Full Time
Position Information

NOTE: This is a re-opening to expand the pool of qualified candidates. If you have already applied for this position, there is no need to re-apply unless you wish to update your application.

Arlington County's Public Library is seeking temporary Substitute Library Assistants to support permanent staff provide services to patrons of all ages and backgrounds. These positions help the public with circulation requests, technology assistance, and information about the library's programs and policies.

Specific duties include:
  • Performing circulation duties such as issuing library cards, placing items on reserve, locating materials, assessing fines, and collecting payments;
  • Helping patrons with the library's technology related services including use of the library catalog and other electronic resources;
  • Providing information to patrons about programs offered throughout the library system and the availability of equipment and facilities use;
  • Re-shelving materials and/or creating shelving carts, identifying materials which are lost, damaged, or in need of repair and other collection management tasks;
  • Coordinating audiovisual equipment usage for conference room meetings and troubleshooting malfunctioning equipment;
  • Assisting staff with maintaining a safe atmosphere by enforcing the library's policies and procedures and with opening and closing the building; and
  • Provides reference and reader's advisory services to patrons,

The ideal candidate will be an eager learner and problem solver with a commitment to offering excellent customer service to all library users.

Selection Criteria

Minimum: Associate's degree or two years of college course work from an accredited college or university, plus two years of library experience providing customer service that includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.

Substitution: Additional experience in library procedures can be substituted for the education on a year for year basis.

Desirable: Preference may be given to applicants with one or more of the following:
  • Previous library experience within the past 5 years;
  • Handling money and a cash register;
  • Providing customer service to diverse populations including some with limited English ability; and/or
  • Troubleshooting and/or assisting with public computers and copiers/printers.

Additional Information

Location and hours of work: Schedules vary in days and hours of work, from a few hours to up to 20 per week. Evening and weekend hours can be expected. Assignment location varies between Central and the branch libraries.

Must be able to push heavy book carts, lift 25 lbs., and stand for extended periods of time.

The salary listed at the top of this announcement is for FY22, effective July 1, 2021.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


What is your highest level of education?
  • High School
  • Some College
  • Associate's Degree
  • Bachelor's Degree or higher


Please indicate the amount of previous experience you have performing library work:
  • None
  • Less than 1 year
  • 1 but less than 2 years
  • 2 but less than 3 years
  • 3 years or more


Please check if you have experience in the following areas (check all that apply):
  • Previous library experience within the past 5 years
  • Handling money and running a cash register
  • Providing customer service to diverse populations including some with limited English ability
  • Troubleshooting and/or assisting with public computers and copiers/printers
  • None of the above


Please indicate your proficiency level of experience using Microsoft Office or similar applications
  • Beginner
  • Intermediate
  • Advanced

Required Question

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