Supervisory Program Analyst, Psychiatric Services Administrator

4 days left

Alexandria, VA
$65,786.76 - $90,150.84 Annually
Jun 09, 2021
Jun 22, 2021
Full Time
Supervisory Program Analyst

Psychiatric Services Administrator

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Supervisory Program Analyst position.

An Overview

The Supervisory Program Analyst oversees all administrative functions of the Psychiatric Unit, including Budgets, Productivity, Outcomes Measurement, Quality Assurance, Documentation Compliance, Contract Management, State Performance Contract monitoring, Scheduling, and Talent Management. Serves as Liaison between CSB and Neighborhood Health System NHS. Also provides project management support to other program areas as needed.

What You Should Bring

Extensive knowledge of the operation, principles and practices of substance abuse and mental health treatment programs; Extensive knowledge of best practices in administrative and budgetary procedures; An ability to evaluate services and make recommendations for improvement of service delivery and department operations. An ability to communicate clearly and effectively with other professionals and with the general public, both orally and in writing. An ability to supervise professionals and paraprofessionals. Computer word processing skills.

The Opportunity
  • Manages all aspects of the City Council Goal to integrate primary and behavioral healthcare, including managing the agreement between CSB and NHS. This includes data management, IT collaboration, and support for NHS staff;
  • Supervises two pharmacy technicians;
  • Supports the medication clinic staff and assumes supervisee’s roles when either of them is absent and ensures the medication refill system is attended to in a timely manner;
  • Together with the Administrative Services Office, manages the implementation of Step VA expectations;
  • Together with DCHS IT Director and Medical Director, helps implement changes to the electronic health record to meet Step VA documentation expectations;
  • Together with the EHR implementation team, supports and guides the psychiatric unit and the CSB regarding the necessary forms and use of the electronic health records to meet licensing and other regulatory expectations;
  • Manages Human Resource/Training compliance of all Psychiatric Unit staff (trainings, licenses, etc.);
  • Writes Policies/Procedures related to assigned projects, as needed;
  • Manages other projects within the Division of Clinical and Emergency Services, as needed;
  • Manages the Pharmacotherapy Budget and makes adjustments as needed to ensure efficient use of funds and manages Pharmacotherapy agreement with local pharmacy;
  • Develops and maintains relationships with key internal and external partners;
  • Works with Medical Director on ensuring compliance with all regulatory and accreditation standards (CARF, Licensing, Medicaid, etc.);
  • Serves on DCHS Quality Assurance Committee and Policy and Procedure Committee;
  • Together with Medical Director, monitors the application of all policies related to Psychiatry (medical waste, psychotropic medications, etc.);
  • Together with Medical Director, ensures the day-to-day operations of the Psychiatric Unit meet the needs of clients and staff;
  • Analyzes data and trends; implements solutions to ensure efficient use of staff time and resources;
  • Assures program satisfaction is maintained by analyzing consumer satisfaction surveys, informal and formal feedback, and external reviews;
  • Other duties as assigned.

About the Department

The Center for Adult Services (CAS) provides programs and services in Aging; Adult Protective Services; Clinical & Emergency Services; and Community & Residential Support Services for seniors and for persons with mental illness, intellectual disabilities and substance use disorders. CAS provides compassionate and effective person-centered services based on best practices. Our teams support self-determination, safety and recovery for Alexandria residents affected by abuse, neglect, mental illness, intellectual disabilities and substance abuse disorders.

Minimum & Additional Requirements

Four-Year college degree; completion of college-level courses in Public or Business Administration or Statistics; three to five years of experience in program evaluation, program analysis or policy development work; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Preferred Qualifications

Master’s degree in Public Health, Social Work, Psychology, Nursing or related field; Clinical and administrative experience working with individuals with a mental illness and/or co-occurring substance abuse disorder; bilingual (English/Spanish); one or more years working with automated medical records; direct supervisory experience for multiple subordinates.


This position requires the successful completion of pre-employment background checks including but not limited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; and driver’s license.

Schedule: Monday through Friday, 8:00AM - 4:30PM.

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