Duties

Summary

NIST works with industry and science to advance innovation and improve quality of life. We're looking for an Information Technology Specialist to join our team!

This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.

Learn more about this agency

Responsibilities

Working as an Information Technology Specialist in the Applicants System Division you will serve as a member of a team of integration engineering professionals responsible for designing, developing, implementing, and continually supporting secured and integrated solutions for the NIST Identity and Access Management (IDAM) program. This position will involve the development of integrated solutions between IDAM and other NIST enterprise information systems. The selected individual shall

• customize and integrate with COTS, GOTS or cloud-based enterprise service providers, such as Microsoft Active Directory, Microsoft Office 365, Oracle Identity and Access Management Suite, SailPoint Identity Governance and Cloud Identity Management Software, HR Connect, ServiceNow, Database Applications, etc.
• initiate, plan, coordinate, execute, and close software projects including implementation and upgrade of both custom software and commercial off-the-shelf applications.
• document and maintain software engineering designs, source code, testing plans, operation manuals, and system security plans.
• provide analysis of technical and non-technical factors related to defining business needs and constraints.
• customize user interface to facilitate business processes and implement required information security.
• develop SOAP or RESTful web-service based enterprise IT solutions.
• develop custom applications according to standards provided by the supervisor and create secure, efficient, scalable, reusable code.
• be responsible for constructing complex queries and stored procedures for relational databases and designing database schemas in support of technical integrations.
• troubleshoot system issues and provide solutions or mitigations.
• maintain, support and keep stakeholders advised of unusual situations and potential problem areas, recommend courses of action, and implement corrective actions.
• share knowledge and back up other members of the team.
• articulate technical concepts to non-technical audiences.
• research new technologies that push the boundaries and capabilities of design and provide insight on applying these to technical solutions.
• collaborate with project stakeholders and team members.
• perform and assist with quality assurance and software testing activities including unit testing, integration testing, functional testing, performance testing, and load testing to ensure the quality of products and processes.
• provide maintenance support through the NIST trouble ticketing system and resolve each incident of software defects.
• develop documentation to assist with incident resolution.
• participate in training and customer support activities as needed.

Travel Required

Not required

Supervisory status
No

Promotion Potential
04

Requirements

Conditions of Employment

• You must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• You must be suitable for Federal Employment

All requirements must be met by the closing date of this announcement.

Qualifications

Basic Requirements:

This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.

Education : All academic degrees and coursework must be from accredited or pre-accredited institutions

Undergraduate or Graduate Education : Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

ZP-2210-III

Specialized Experience:

In addition to the basic requirements, applicants must have one year (52 weeks) of specialized experience equivalents to at least the GS-9 level (ZP-II at NIST). Specialized experience is defined as experience: with Java/J2EE and SQL development; quality assurance and software testing activities including unit testing, integration testing, functional testing, performance testing, and load testing; development and administration of SailPoint or other identity management as desired.

OR

3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree

OR

Ph.D. or equivalent doctoral degree

ZP-2210-IV

Specialized Experience:

In addition to the basic requirements, applicants must have one year (52 weeks) of specialized experience equivalents to at least the GS-12 level (ZP-III at NIST). Specialized experience is defined as experience: with Java/J2EE, SQL, XML and Web Services development; customized integrations among COTS or cloud-based solutions; generating reports of system performance or information integrity; quality assurance and software testing activities including unit testing, integration testing, functional testing, performance testing, and load testing; enterprise system production support and troubleshooting; development and administration of SailPoint or other identity management as desired.

Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application.

The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook .

Applicant Reconsideration

Education

You may meet the eligibility requirements for this position based on education. If basing your eligibility on education, transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required prior to a final offer of employment.

(Education completed outside of the U.S. must be evaluated by an accredited organization to ensure that it is comparable to education received in accredited institutions in the U.S. Click here to view a listing of accredited organizations from the Department of Education's website . A copy of the foreign education evaluation (containing the results with a course by course listing) is required with your application.)

Additional information

The physical worksite for this position is located in Gaithersburg, MD. However, the Office of Information Systems Management, Applications System Division is currently under a maximum telework posture due to the COVID-19 pandemic; therefore, this position is currently under a 100 percent telework schedule. The position's telework schedule will likely change in the future when Office of Information Systems Management, Applications System Division moves away from its maximum telework posture. At that time, the incumbent will be expected to report to the physical work site in accordance with the updated status requirements of their supervisor. The nature and scope of future telework opportunities will be subject to the unit's telework policy, any applicable bargaining unit agreements, and supervisory approval. Payment of relocation expenses, as applicable, will be paid in accordance with this Job Opportunity Announcement. Non-compliance with the supervisor's telework-schedule requirement could result in adverse action, including separation.

This position is covered under NIST's Alternative Personnel Management System (APMS). The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Find out more about the APMS here !

A probationary period may be required. If a supervisory position, use: A supervisory probationary period may be required. (for permanent appointments only)

We may share your application package with other selecting officials at NIST with opportunities like this one. Additional selections may be made through this vacancy.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position.

All applicants that meet the minimum qualifications will be referred to the selecting official for consideration. Under Direct Hire Authority, applicants are not rated and ranked and veteran's preference does not apply.

CTAP and ICTAP Eligibility : To be eligible for CTAP or ICTAP consideration, you must submit the required documents to establish eligibility (see required documents ) and meet the minimum qualification requirements. You may be contacted to provide a response to assessment questions related to the position. To be considered CTAP or ICTAP eligible, you must receive a well-qualified score of at least 85 of out 100 on your assessment responses. Additional information may be found at: CTAP/ICTAP .

Resume Guidance

Evaluation Process

CTAP and ICTAP Eligibility

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
Suitability/Fitness

Required Documents

In addition to your resume, transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required prior to a final offer of employment.

Failure to submit the required documents may result in loss of consideration due to an incomplete application package.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.