Duties

Summary

As a Systems and Network Administrator will provide day-to-day operational support for Microsoft O365, Azure, Cisco, HP Aruba and Citrix based information technology infrastructure, including Windows desktops, servers and Active Directory. You will be responsible for the management and oversight of the DFC network, as such you will need to evaluate the adequacy of, and recommend new or revised, IT security policies, standards, and procedures as they relate to the network and operations.
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Responsibilities

As an IT Specialist (Network/Security), you will:

-Design, configure, and implement network hardware and software.
-Design, configure and implement Microsoft O365 software.
-Develop standard guidelines for the use and acquisition of software.
-Plan, coordinate, implement, and test network security measures in order to protect data, software, and hardware. Monitor and optimize hardware, operating systems, and databases to improve system performance and reliability.
-Advise and make recommendations to management on network and other significant information technology issues.
-Develop and implement short-term and long-range automation improvement plans for the OIT, ensuring that the changes can be implemented with minimal disruption.
-Manage and monitor daily system and data backups and regularly monitor operations of the network equipment and systems.
-Recommend and install updates to ensure continued operation and act as the technical expert in solving network and related computer system problems. -Install security, operating system patches, and database software upgrades.
-Provide file server maintenance and troubleshoot problems with network equipment.

Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Must submit resume and supporting documents (See How To Apply)
• Suitability for Federal employment, as determined by a background investigation
• May be required to successfully complete a probationary period
• You must be able to obtain and maintain a Secret clearance
• Position is subject to random drug testing

Qualifications

Applicants must meet all eligibility and qualification requirements no later than 30 days after the closing date of this announcement.

You may qualify at the GS-14 level, if you fulfill the following qualification requirements:

BASIC REQUIREMENT
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND-

SPECIALIZED EXPERIENCE
One year of specialized experience equivalent to the GS-13 grade level in the Federal service that demonstrates your experience in all of the following:

Experience planning, developing, implementing and evaluating IT operating systems and network operations for an organization;

Experience evaluating the adequacy of IT security policies and settings, and/or recommending new or revised IT security policies and settings as they relate to network and operations; and

Experience implementing Microsoft O365 settings and configurations at an enterprise level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must:
1) meet CTAP or ICTAP eligibility criteria;
2) be rated well-qualified for the position with a score of 85 or above; and
3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.
For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp) .

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans .

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx ).
Telework Suitability : The duties of this position are suitable for telework. The selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment : Selection may require completion of a 1-year probationary period.

Work Schedule : This position allows for a flexible work schedule.

Miscellaneous: DFC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify .

This position is being advertised concurrently with vacancy announcement 21-OIT-ST-11123718-BN using Merit Promotion (MP) procedures. If interested, refer to that announcement to determine if you meet MP requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

This vacancy announcement may be used to fill similar positions within 90 days.

Recruitment and relocation incentives may be authorized for this position.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your résumé and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

All qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Data Back-up and Recovery
• Information Systems / Network Security
• Network Administration

The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Background checks and security clearance

Security clearance
Secret

Drug test required
Yes

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness , National security

Required Documents

To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:

• Cover Letter, optional
• Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
• Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)