Duties

Summary

As a Systems and Network Administrator will provide day-to-day operational support for Microsoft O365, Azure, Cisco, HP Aruba and Citrix based information technology infrastructure, including Windows desktops, servers and Active Directory. You will be responsible for the management and oversight of the DFC network, as such you will need to evaluate the adequacy of, and recommend new or revised, IT security policies, standards, and procedures as they relate to the network and operations.
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Responsibilities

As an IT Specialist (Network/Security), you will:

-Design, configure, and implement network hardware and software.
-Design, configure and implement Microsoft O365 software.
-Develop standard guidelines for the use and acquisition of software.
-Plan, coordinate, implement, and test network security measures in order to protect data, software, and hardware. Monitor and optimize hardware, operating systems, and databases to improve system performance and reliability.
-Advise and make recommendations to management on network and other significant information technology issues.
-Develop and implement short-term and long-range automation improvement plans for the OIT, ensuring that the changes can be implemented with minimal disruption.
-Manage and monitor daily system and data backups and regularly monitor operations of the network equipment and systems.
-Recommend and install updates to ensure continued operation and act as the technical expert in solving network and related computer system problems. -Install security, operating system patches, and database software upgrades.
-Provide file server maintenance and troubleshoot problems with network equipment.

Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Must submit resume and supporting documents (See How To Apply)
• Suitability for Federal employment, as determined by a background investigation
• May be required to successfully complete a probationary period
• Must be able to obtain and maintain a Secret clearance
• Position is subject to random drug testing

Qualifications

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level). Applicants must meet all eligibility and qualification requirements no later than 30 days after the closing date of this announcement.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

You may qualify at the GS-14 level, if you fulfill the following qualification requirements:

BASIC REQUIREMENT:
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND-

SPECIALIZED EXPERIENCE:
One year of specialized experience equivalent to the GS-13 grade level in the Federal service that demonstrates your experience in all of the following:

Experience planning, developing, implementing and evaluating IT operating systems and network operations for an organization;

Experience evaluating the adequacy of IT security policies and settings, and/or recommending new or revised IT security policies and settings as they relate to network and operations; and

Experience implementing Microsoft O365 settings and configurations at an enterprise level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must:
1) meet CTAP or ICTAP eligibility criteria;
2) be rated well-qualified for the position with a score of 85 or above; and
3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.
For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp) .

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on appointment authority eligibility requirements:

• Persons with Disabilities-Schedule A
• Special Hiring Authorities for Veterans
• Special Hiring Authority for Certain Military Spouses
• Other Special Appointment Authorities
• OPM Interchange Agreement and Other Miscellaneous Authorities

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx ).

Telework Suitability : The duties of this position are suitable for telework. The selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment : Selection may require completion of a 1-year probationary period.

Work Schedule : This position allows for a flexible work schedule.

Miscellaneous: DFC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify .

This position is being advertised concurrently with vacancy announcement 21-OIT-DE-11123717-BN using Delegated Examining (DE) procedures. If interested, refer to that announcement to determine if you meet DE requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

This vacancy announcement may be used to fill similar positions within 90 days.

Recruitment and relocation incentives may be authorized for this position.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your résumé and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Data Back-up and Recovery
• Information Systems / Network Security
• Network Administration

You may preview the Assessment Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/11123718

Background checks and security clearance

Security clearance
Secret

Drug test required
Yes

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness , National security

Required Documents

To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11123718
3. Other supporting documents:

• Cover Letter, optional
• Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• Most recent Performance Appraisal, if applicable
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)