Program Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Jun 06, 2021
Closes
Jun 14, 2021
Function
Program Manager
Hours
Full Time
Duties

Summary

The Program Specialist will support the CBP Watch's mission to provide vital services to CBP through incident and event information reporting and sharing, emergency management planning and response, and through personnel recovery preparation, education, and training. The Continuity Branch applies essential elements of continuity to the identification, prioritization, execution, and resiliency of CBP mission essential functions, necessary for uninterrupted operations during an emergency.
Learn more about this agency

Responsibilities

  • The incumbent serves as a Program Specialist located within U.S. Customs and Border Protection (CBP), Operations Support (OS), CBP Watch, Continuity Branch.
  • This position serves as a Specialist and will provide technical support to the Emergency Notification System Program. Employees selected for this temporary assignment will perform the following duties, but are not limited to:
  • Documentation of lessons learned and ENS database management to include tracking progress, completion timelines, and establishing contractual level of efforts.
  • Coordinating and collaborating with internal CBP offices on ENS trainings, strategic communications, and daily operations.
  • Establishing standard operating procedures and training materials for ENS administrators and operators.
  • Conducting nation-wide remote training to headquarters and field administrators and operators.
  • Developing and coordinating program briefing materials related to ENS.


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
None - No Temporary Promotion Opportunity

Requirements

Conditions of Employment

  • Must be a current Department of Homeland Security employee
  • Must have supervisory approval to apply to the Joint Duty Assignment.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.
  • Must complete DHS 250-2 Application Form.? Supervisory signature is required.? Please see "Required Documents" section for form.
  • Required to hold and retain a Secret clearance.


Qualifications

Qualifications required:
  • Skills in developing new information materials aimed at enhancing employees' understanding and use of systems.
  • Extensive communication skills in writing a variety of documents and oral skills to foster collaborative working relationships with other staff and to work proactively to meet goals and objectives.
  • Comprehensive knowledge of database management and various information technology systems and software, to include the Microsoft Office Suite of tools, specifically Excel.
  • Knowledge and experience in various tools and channels for communicating how specific tools address specific needs.
  • Knowledge and experience in database management with a basic understanding of system and data integration.
  • Knowledge and mastery of analytical tools, information systems, and methodologies with expert ability to provide authoritative advice to management throughout the department on incident and situation management notification.


  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)


  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.
  • Complete 12 hours of professional development using Skillsoft courses, videos, and books in conjunction with the established assignment objectives for the JDA.
  • Attend each of the DHS Joint Duty Program Director's quarterly webinars (1 hour per quarter).


  • How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.

    If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.

    Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

    Background checks and security clearance

    Security clearance
    Secret

    Drug test required
    No

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process
    National security

    Required Documents

    1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.

    2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information:
  • Your appointment in the Federal service
  • Tenure
  • Grade and Step
  • Full performance level
  • If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.

    3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02 .

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