The Development Assistant role supports the Annual Fund team and Development department through administrative and operational support of FCNL’s donor programs for all organizational entities. The Development Assistant is responsible for gift processing and entry (mail and email), managing mail processing vendor, handling donor acknowledgments, database updates, supporting donor stewardship, Planned Giving and Sustainer program support and administration, and Development department operations support.
This position is expected to be in the office with the option for regular telework. The employee is eligible to telework up to 3 days per week.
At FCNL, we embrace having a multitude of voices and talents working together to strengthen our impact in the world. In keeping with the Quaker testimony of equality, we strive to be an organization that welcomes, values, and respects the different perspectives of every individual. We are actively soliciting applicants from all ethnic, racial, sexual orientation, gender identity, disability, and religious backgrounds.
FCNL lobbies from a basis of spiritual and ethical purpose and seeks to change government policy and practice for the better, playing a key role in lobbying initiatives on Capitol Hill that focus on racial and economic justice, peace, stewardship of the environment, and election integrity.
FCNL’s lobbyists build extensive connections with congressional offices and conduct focused legislative campaigns on the following current priorities: peacebuilding, human rights, nuclear disarmament and non-proliferation, curtailing endless war, cutting Pentagon spending, justice reform, immigration reform, gun control, solutions to climate change, economic justice, and Native American issues. FCNL approaches each of these priorities by identifying, exposing, and working to eliminate institutional racism, sexism, and militarism in order to promote genuine equality of opportunity and communities in which everyone can safely live, learn, work, worship and love.
FCNL’s dedicated grassroots network brings constituent perspectives into congressional offices—both in Washington at two major lobbying events each year, and in local district offices. FCNL informs and educates its network through newsletters and collateral materials and activates its grassroots network through a robust website, email, and social media outreach.
FCNL’s national network includes people from many different faiths and backgrounds who are activists and donors. The organization is dedicated to growing the network with a particular emphasis on building effective relationships with members of Congress as a path to policy change. In the past three years, FCNL increased the number of in-person visits from its constituents to legislators by 50 percent. Headquartered on Capitol Hill in Washington, D.C., FCNL is governed by a General Committee of 190 Quakers from across the country and employs a staff of about 55, including 20 registered lobbyists.
FCNL has brought Quaker testimonies to bear on national policy throughout its 75-year history through Capitol Hill visits, grassroots lobbying, and educational initiatives. Its strategic direction in the coming years is to create a bigger presence for FCNL—through media and marketing, as well as through its growing and vibrant network of activists.
The FCNL Education Fund is the companion 501(c)(3) organization to FCNL, which is a 501(c)(4) lobbying organization. We have recently acquired a new organization, Friends Place on Capitol Hill, a guest house and learning center, which focuses on promoting civic engagement with youth and young adults.
Key Priorities and Responsibilities:
Development Department Mail and Gift Processing and Acknowledgments
- For mail arriving at FCNL’s office, work with Office Manager to open, code, tally, enter, and acknowledge gifts for FCNL and FCNL EDF, and Friends Place.
- Process and enter pledges, intents, event registrations, grants, stocks, planned gifts, Facebook gifts, online gifts, and wire transfers
- Manage gift processing vendor (low dollar donor mail and acquisition mail)
FCNL Sustainer (monthly donor) Program Operations
- Manage sustainer gift processing, donor updates, and decline procedures
- Contact lapsed sustainers by mail, email, and phone to update payment information as needed
- Coordinate sustainer campaigns with Annual Fund Director to acquire new sustainers; reactivate prior sustainers, and upgrade sustainer giving
- Track sustainer program performance metrics against annual goal
Donor Data Maintenance:
- Update constituent information and profiles in Raiser’s Edge (mail and email)
- Manage do not mail and other suppression lists for acquisition
- Keep Gift Documentation folder current for all $25,000+ gifts
- Respond to requests from donors and facilitate answers to donor questions as needed
- Report to families for those with obituaries that suggest FCNL as a gift option, and who make gifts in honor of someone
- Support and coordinate in-house stewardship projects for Annual Fund and/or Development
- Support Development Manager with in-office duties for Annual Meeting and as needed
Planned Giving Support
- Provide stewardship support to help solidify long-term interest in and commitment to FCNL
- Generate lists, manage mail merges using provided Raiser’s Edge queries
- Prepare and send planned gift acknowledgments
- Assist in the production of the Planned Giving donor newsletter, collateral materials, web presence, email communications, social media, and other marketing efforts
- Manage Planned Giving donor administration
- Manage Annual Fund supplies
- Schedule and coordinate weekly annual fund staff meetings
- Manage donor acquisition mail/digital petition statistics and coordinate prospect data entry
Experience and Attributes
- 2-3 years of customer service, client service; work in a nonprofit organization, a plus
- Strong oral and written communication skills
- Raiser’s Edge experience strongly desired, or similar data entry experience a plus
- Proficiency with Microsoft Word, Excel, and Outlook
- Professional and courteous presence, on phone and in person
- Ability to work effectively with donors, staff, FCNL governance, and other constituents
- Ability to work with diverse constituencies
- Strong attention to detail
- Ability to meet deadlines, determine priorities; and follow through on responsibilities
- Ability to work well under pressure and to manage changing proprieties
- Familiar with Friends organizations, concerns, and practices is useful
- General interest in legislative issues and public policy
Salary starts at $45,000 and is negotiable based on skills and experience, and in relation to other similarly sized non-profits in the Washington, D.C. market. Robust benefits package includes health, dental, vision, life, short- and long-term disability, generous retirement plan contribution, paid time off plus holidays, parental leave, and more.
FCNL is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability status, genetic information, military service, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.