ERP Administrator

Silver Spring, Maryland-Silver Spring
Jun 03, 2021
Jul 08, 2021
Full Time
The ERP Administrator will ensure CNMC achieves the maximum benefit from ERP related applications. The role was created to handle all ongoing system operations and maintenance activities to keep the system running. (i.e., configuration, customization and production support, interface management and report development). The ERP Admin will work in a dynamic, fast-paced environment with many opportunities to bring value and success to the organization.


Minimum Education
Bachelor's Degree - Business/allied health profession required. Bachelor's degree in Finance preferred. (Required)

MBA or MHA or Masters in Financial or Administrative area, or equivalent experience in business or information technology preferred. Other degrees acceptable with comparable experience in Finance. PMP Preferred. (Preferred)

Minimum Work Experience
7 years - At least 7 or more years of Functional/Technical experience in PeopleSoft Financials version 8.9 or higher. 7+ years of experience in the following modules: ePro, Payables, Project Costing, Asset Management, Billing, Contracts, Receivables, General Ledger, Commitment Accounting, and Grants. Minimum of four years supervisory or team lead experience, including demonstrated project management experience. (Required)

Required Skills/Knowledge
Must have implementation and development skills, plus experience with the application implementation life cycle, including requirement analysis, fit/gap analysis, application configuration, functional/technical specifications, integration, product enhancement and support.
Experienced in security, workflow, customization standards, reporting (SQR, Crystal, PS nVision, PS/Query), and Peoplesoft self-service applications.
Experience with data warehouse solutions (OBIEE or similar).
Hands-on SQL experience using technologies such as MS-SQL and Oracle DB.
Prior experience in IT vendor management, procurement highly preferred.

Functional Accountabilities

System Process
1. Manage all upgrades, service packs, production support, and application development for PeopleSoft FSCM and OBIEE reporting solution or HCM; develop test documentation standards for all systematic changes (i.e. upgrades, service packs, defects, business enhancements) and conduct quality review of testing deliverables to ensure completeness; manage support efforts, user expectations and system administration; implement policies and procedures, including those for architecture, operational support as well as provisioning of services; standardize and document as needed.
2. Review and recommend approval of functional and technical design documents.
3. Provide functional leadership for problem solving; verify completeness of root cause analysis and recommend resolution/workarounds to eliminate recurring incidents; identify and escalate risks to management.
4. Assist in operational and strategic planning, include fostering innovation, planning projects, organize and negotiate the allocation of resources.
5. Coordinate hand-off activities (including proper documentation of processes and procedures) from application support team to back office resources when projects move from deploy to maintain phase.
6. Develop and maintain an operational reporting framework for application support activities; develop business case justifications and cost/benefit analyses for IT spending and initiatives; develop weekly system dashboard report.

1. Create pre-encumbrance and encumbrance transactions for the fiscal year; post encumbrance information to the commitment control tables.
2. Process actual earnings and employer-paid deductions and taxes across the funding sources established; administer, manage, handle or oversee funding changes received or transactions in error that require modification; ensure appropriate funds are encumbered and unencumbered.
3. Ensure distributions are accurate by (1) Determine set up is valid; (2) System calculations are correct; (3) Review funding expiration.
4. Ensure earnings, deduction and benefit distributions are in sync in all systems (HRMS, BI, Projects, Finance); ensure retroactive funding is accurately calculated and captured in all systems (HRMS, BI, Projects, Finance); send regular communication to the end users with status updates, such as 'retros are posted', 'payroll is complete', 'encumbrances were processed'.
5. Ensure journals agree to the Payroll Registers and are proper.
6. Collaborate with appropriate departments to identify corrective actions for any funding source entry issues.
7. Run data validation audits and distribute to various user groups to ensure the data integrity of the system is maintained (e.g. list of employees with expired funding, employees transferring departments, etc).

Resources and Relationships
1. Closely collaborate with Technical Support for strategic planning, prioritization of defect resolution/projects and assignment of resources.
2. Serve as a point of escalation to business users; coordinate communication between business analysts and the technical developers to facilitate application development; participate in internal customer meetings to better understand business requirements and challenges.
3. Work with the business to prioritize system enhancements and manage expectations through communication.
4. Share accountability with the business for the delivery of end-to-end integrated solutions.
5. Maintain good working relationships with Technical Support, internal customers (e.g. Corporate Finance), and external service vendors.
6. Be responsible for personnel management within the group; ensure performance management and career development activities are completed; develop utilization forecast for team members and manage accordingly; educate CNMC leadership on PeopleSoft best practices.
7. Exceptional project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scope in a cross-functional environment.

Teamwork/ Communication
1. Facilitate communications across IT groups and Business Customers to include pipeline management, strategic development efforts, and production support activities.
2. Excellent oral and written communication skills.

Performance Improvement/ Problem-Solving
1. Ability to prioritize effectively with multiple and changing tasks and meet deadlines.
2. High level of initiative and problem solving skills.
3. Perform duties as assigned.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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