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Business Analyst Iii

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$68,720.08 - $114,533.12 Annually
Closing date
Jun 26, 2021

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Industry
Government and Public Services, State & Local
Function
Analyst, Systems Analyst, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Announcement

The Department of Public Works and Environmental Services, a nationally accredited agency committed to building and maintaining safe, reliable infrastructure that improves public health and provides a high quality of life for residents, is seeking an experienced and innovative business analyst to join the IT services team supporting the Capital Facilities division. An exciting initiative is underway to implement an innovative SaaS capital project management technology, providing an excellent opportunity for a qualified candidate to help modernize processes supporting both customers and employees.

As a member of the team, you will:
  • Serve as the lead business analyst point of contact to Capital Facilities division and have overall responsibility and accountability for development and delivery of high-quality IT solutions and services.
  • As the service delivery manager for the Capital Project Management Information System (CPMIS), lead and coordinate between the SaaS vendor, Internal IT, and business users to build effective communications and provide governance over system enhancements and changes, problem/incident root cause analysis, and business requirement definition and prioritization.
  • Ensure new system implementations and changes meet business requirements and improve customer satisfaction levels.
  • Serve as the CPMIS application administrator, conduct user training, perform configuration changes, monitor system usage, manage problem/incident resolution, and coordinate maintenance activities with the SaaS vendor.
  • Perform analysis of business needs and stay current in technology innovations to define and present solution proposals and strategies.
  • Champion the evaluation and redesign of business processes to enhance functionality and efficiency and facilitate change.
  • Engage and build influential relationships with senior leaders and stakeholders to appropriately drive focus and priorities on the right things for success.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to a bachelor's degree in business, computer science or a field related to the department where the IT services are being used: plus four years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
  • Master's in computers systems, information systems management, or related fields.
  • Expert in working directly with customers and/or end users soliciting requirements, producing solution proposals that meet those requirements, and engaging customers to provide process consultation.
  • At least 7 years’ experience in leading new implementations of large and complex Software as a Service (SaaS) solutions and providing maintenance support services.
  • Experience in providing application system administration support and troubleshooting technical issues on a day-to-day operational basis.
  • Expert in change governance and strategic alignment activities and principles.
  • At least 3 years’ experience with IT/systems integrations and their interfaces.
  • Knowledge in project planning, management, and coordination.
  • Experience working at all levels of an organization to include communicating with senior and executive staff in formal and informal settings, both verbally and in writing.
  • Experience preparing documentation for system development, including user requirements, process flow diagrams, design specifications, testing plans and implementation strategies
  • Project management certification.

PHYSICAL REQUIREMENTS:
Job is generally sedentary. Ability to use keyboard-driven equipment. Ability to input, access, and retrieve information from a computer. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
 Fairfax
VA
22035-0034
US
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