Director of Product Management

Capital One
Richmond, Virginia
May 17, 2021
Jun 16, 2021
Full Time
West Creek 4 (12074), United States of America, Richmond, Virginia

Director of Product Management

At Capital One, we think big and do big things. We are a Top-10 bank by deposits-a high-tech company, scientific laboratory, and a nationally recognized brand. Our products reach tens of millions of consumers and have been recognized by numerous prestigious awards for their customer-friendliness. Capital One was the first major bank to move to cloud computing and to publish APIs for the Open Banking future.

This role will work in our Cloud Productivity Engineering group which is at the forefront of this mission, bringing all our learnings of building and maintaining well managed environments to the organization. Specifically this area is accountable for products that enable our engineers to build and deploy compliant and cloud-native applications with ease.

We are looking for a Product Leader who is imaginative, collaborative, and truly excited about building new, unique products and experiences. The ideal candidate is resourceful, creative, analytical, passionate about exploring new ideas, and has great attention to detail.

Responsibilities include:
  • Taking a customer-back and evidence based approach to defining, executing, and delivering a product roadmap
  • Leading a team of other Product Managers within our Cloud Productivity Engineering group
  • Working with technical customers of a large platform at the center of the company
  • Engaging internal customers directly through a variety of channels to identify new capabilities, define product features, and work closely with development teams to get those features incorporated
  • Working in a cross-functional group - closely partnering with engineering, design, operations, finance and executive teams to bring a product to life
  • Drive the maturity of product management practice within the organization, defining expectations and commitments

Our Directors of Product Management Have:
  • Significant expertise in establishing and developing strong working relationships with all levels of associates and external parties, while maintaining appropriate levels of objectivity to their work
  • Ability to work efficiently and effectively in a start-up like environment, and adept at synthesizing a variety of technologies and capabilities into high quality products and applications that customers love
  • Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
  • Technical knowledge and depth necessary to propose and influence new product and feature ideas
  • Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • History of teamwork and a willingness to roll up one's sleeves to get the job done

Basic Qualifications:
  • Bachelor's degree
  • At least 7 years of product management experience
  • At least 4 years of experiences working with software engineering teams
  • At least 3 years of experience in people management

Preferred Qualifications:
  • Master's degree
  • 9+ years of product management experience
  • 7+ years of experience in Agile or Lean product management methodologies
  • 5+ years of people management experience
  • 3+ years of experience in human-centered design, design thinking, and service design
  • 2+ years of experience with AWS services and cloud-native products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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