Program Operations Coordinator Position ID Number: 2594 Posted Date: May 7, 2021 Job Category: Staff Department: Health Sciences - HHPR Position Status: Full-Time Staff Salary Range: $49,803 - $62,254 Position Summary: The School of Health Sciences program operations coordinator supports all health sciences programs by providing logistic and operational support for all facets of instruction, including faculty loading and contracts, schedule of classes, affiliation agreements with clinical affiliates, classroom and computer lab needs, catalog and course information, program and course modifications (EPC), enrollment management, accreditation reports and site visit preparation and Web page design and updates. In addition, the program operations coordinator assists the dean and assistant deans with analyzing data regarding student program progression, completion and equity gap compression. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its administrators, faculty, and staff members. The School of Health Sciences in the Division of Learning seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. Job Duties and Responsibilities: Oversee faculty load process, to include entering faculty load for all courses including team taught courses with multiple instructors assigned to each course; adjust load as requested by assistant deans/directors; consult with payroll regarding contract adjustments; track contract signatures through the approval process; answer questions concerning load, contracts and payment status; facilitate special term contracts and non-instructional contracts, and run workload and/or FLH reports for faculty, assistant deans and the dean. Review and provide editorial comments to all program, student and clinical handbooks, program admissions booklets and applications, accreditation self-study and annual reports, marketing materials, publications, web-page content and letters. Ensure content is consistent with school and college policies, accurate and free of grammar and typographical errors. Manage the affiliation agreements for the School of Health Sciences. Work with the assistant deans, directors and/or clinical coordinators on developing new affiliations and revising and renewing existing agreements, Review agreement language and consult with the college attorney when negotiating the terms of the agreements. Ensure all agreements are up to date and comply with AACC policies and procedures and terms of the agreements are clearly communicated to all involved parties. Secure Certificates of Insurance for each established agreement. Work directly with the assistant deans, directors and faculty on curriculum revisions. Ensure proposals are submitted correctly via Curriculog, provide technical support navigating the system and serve as the liaison between proposal initiator and EPC committees. Verify that the requested EPC proposals are consistent with program and college policies and accreditation standards, that they are accurate and free of grammar and typographical errors. Oversee the School of Health Sciences web pages, to include but not limited to designing and updating content and ensuring information posted on the page is accurate and relevant. Serve as the liaison between the school and Strategic Communications regarding web page design, content and adherence to college and/or state and federal guidelines. In consultation with the assistant deans and directors, develop the schedule of classes for each term. Ensure compliance with college guidelines and work with the assistant dean and directors to ensure course offerings are robust, diverse and meet the needs of students enrolled in health science programs. Enter all course information into Colleague and ensure accuracy. Work directly with the School of Continuing Education and Workforce Development on cross-listed and contracted health sciences classes. Evaluate and monitor course enrollment during registration and run sessions. Consult with the assistant deans and deans to determine when to run, cancel or add additional courses. Run reports using college reporting systems, analyze and verify data. Cancel or add courses in Colleague as needed. Serve as the point of contact for locating classrooms for additional instruction and computer labs for testing purposes; use the 25Live reservation system to locate and book these rooms. Work collaboratively with Records and Registration, the Events and Conference Services office and Technical Support to ensure that instructional needs are met. Required Qualifications: Bachelor's degree or higher. Minimum of three years of program or project management experience, health-related work experience, and experience in educational program development required. Demonstrated experience in reviewing and editing documents for accuracy. Ability to work collaboratively with others in a team setting and a strong commitment to providing excellent customer service. Ability to utilize college standard word processing, spreadsheet and database systems at an advanced level. Demonstrated commitment to creating an inclusive environment and the ability to deal tactfully with all internal and external constituents and the ability to work collegiately with a culturally diverse group of students, faculty, staff, and visitors on a daily basis. Preferred Qualifications: Ability to deal tactfully and professionally with students, administrators, faculty, staff, health care facilities and personnel and the public. Bachelor's degree required; strong liberal arts background with a concentration in a health-related field preferred. Excellent oral, written and presentation skills. Hours Per Week: 40 For full position descriptions, required qualifications and to apply, please visit our web site at www.aacc.edu/employment and click on Career Opportunities . AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace. Job Requirements: Oversee faculty load process, to include entering faculty load for all courses including team taught courses with multiple instructors assigned to each course; adjust load as requested by assistant deans/directors; consult with payroll regarding contract adjustments; track contract signatures through the approval process; answer questions concerning load, contracts and payment status; facilitate special term contracts and non-instructional contracts, and run workload and/or FLH reports for faculty, assistant deans and the dean. Review and provide editorial comments to all program, student and clinical handbooks, program admissions booklets and applications, accreditation self-study and annual reports, marketing materials, publications, web-page content and letters. Ensure content is consistent with school and college policies, accurate and free of grammar and typographical errors. Manage the affiliation agreements for the School of Health Sciences. Work with the assistant deans, directors and/or clinical coordinators on developing new affiliations and revising and renewing existing agreements, Review agreement language and consult with the college attorney when negotiating the terms of the agreements. Ensure all agreements are up to date and comply with AACC policies and procedures and terms of the agreements are clearly communicated to all involved parties. Secure Certificates of Insurance for each established agreement. Work directly with the assistant deans, directors and faculty on curriculum revisions. Ensure proposals are submitted correctly via Curriculog, provide technical support navigating the system and serve as the liaison between proposal initiator and EPC committees. Verify that the requested EPC proposals are consistent with program and college policies and accreditation standards, that they are accurate and free of grammar and typographical errors. Oversee the School of Health Sciences web pages, to include but not limited to designing and updating content and ensuring information posted on the page is accurate and relevant. Serve as the liaison between the school and Strategic Communications regarding web page design, content and adherence to college and/or state and federal guidelines. In consultation with the assistant deans and directors, develop the schedule of classes for each term. Ensure compliance with college guidelines and work with the assistant dean and directors to ensure course offerings are robust, diverse and meet the needs of students enrolled in health science programs. Enter all course information into Colleague and ensure accuracy. Work directly with the School of Continuing Education and Workforce Development on cross-listed and contracted health sciences classes. Evaluate and monitor course enrollment during registration and run sessions. Consult with the assistant deans and deans to determine when to run, cancel or add additional courses. Run reports using college reporting systems, analyze and verify data. Cancel or add courses in Colleague as needed. Serve as the point of contact for locating classrooms for additional instruction and computer labs for testing purposes; use the 25Live reservation system to locate and book these rooms. Work collaboratively with Records and Registration, the Events and Conference Services office and Technical Support to ensure that instructional needs are met.