After Hours Customer Service (FT Nights & Weekends)

Choptank Transport
Preston, MD
May 16, 2021
May 18, 2021
Customer Service
Full Time
Job ID: 2021-OPS-OHFT-PRESTON-APR Location: US-MD-Preston Category: Logistics Overview When you join Choptank Transport's After Hours Customer Service Team , you will become part of a team that keeps our country moving in all kinds of circumstances. Our nation's transportation needs vary from day to day based on seasonal demands, economic changes, and even the weather. Choptank Transport is a third-party logistics brokerage . We are the connection between products that our customers ship and drivers who can transport them. We ship almost ANYTHING that will fit on a tractor-trailer, all over the USA and Canada. Logistics is a $900 billion industry that continues to grow. Grow with us! This position is located at our corporate headquarters at 3601 Choptank Road, Preston, MD 21655. Two Schedules available: Position #1 Wednesday thru Friday: 5:30 PM - 1:30 AM Saturdays: 12 PM - 6 PM Sundays: 8 AM - 6 PM Position #2 Monday thru Wednesday: 6 PM - 2 AM Saturdays: 12 PM - 6 PM Sundays: 8 AM - 6 PM Benefits : Our people are essential employees ! Freight never stops moving, and we move billions of products nationwide, primarily food and beverage products. We were part of a company that GREW in 2020! Competitive base salary with paid training- Many of our staff did not have experience in our industry when they started. That is why we designed our customer service training program. It is so good that we are the proud winner of Workforce's Optimas Award Advancement potential: Hard work and results are rewarded. We are committed to promoting from within as much as possible. Most of our managers began their careers with us in entry-level jobs. Casual dress code and work hard, play hard environment Voted 2018, 2019, & 2020 Best & Brightest Companies to Work For in the Nation AND 2018, 2019, & 2020 Winner of 50 Best Companies to Sell For Mentorship from experienced leaders and enrollment in Choptank's Leadership Development Series mean career growth for you Company-sponsored volunteer events , team-building events, and wellness programs to take care of you. Robust benefits package : two health insurance plans options to choose from, dental, vision, pet insurance, paid time off, 401K with match, and more. Responsibilities Answer calls and provide outstanding customer service to drivers on the road Support our Carrier Sales team by handling issues and answering questions and keeping them informed Work quickly to resolve problems that may develop on a load Qualifications Strong work ethic and a commitment to customer service Embrace our core values: COMMIT, ADAPT, SUCCEED, GROW High School diploma/GED EOE Statement Choptank Transport is an Equal Opportunity Employer. We embrace diversity, inclusion, and equal opportunities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Choptank Transport is committed to creating an inclusive environment for all employees and believes that diverse teams build strong companies. You , as an individual, matter! If you need assistance completing your application, please email . PM20 PI134765158

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