Multifamily Analyst - Seller/Servicer Guide

Freddie Mac
McLean, Virginia
May 17, 2021
May 21, 2021
Full Time
At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview

The Customer Compliance Management group in the Multifamily Division is seeking an analyst to support the team that maintains and updates the Multifamily Seller/Servicer Guide (Guide).

**This position can be performed currently from a remote location in the U.S. but will require presence in a Freddie Mac office in the future.***

Our Impact

The Guide team plays a key role in writing and editing updates to the Guide. We collaborate with teams across multifamily and other divisions to implement strong and practical changes to multifamily business requirements. We also create innovative solutions to enhance the Guide experience for Multifamily customers.

Your Impact

In this role, you will be an integral part of the team and will be expected to:

Guide Bulletin Production
  • Draft materials with a focus on client understanding and impacts
  • Engage in daily interaction with multiple levels of staff and management in various departments and divisions throughout the company
  • Analyze and incorporate changes and facilitating effective resolution of issues
  • Proof and edit Guide Bulletins and chapter changes to ensure consistency with current Guide style and format
  • Manage the relationship with our publisher, AllRegs, to ensure timely and accurate publication of the Guide

Customer experience and innovation
  • Update and create dynamic and interactive forms
  • Create innovative solutions to enhance customer experience with the Guide
  • Enhance internal processes

  • Strong writing and editing skills
  • Bachelor's degree with a major in English, Writing or related field
  • Understanding of the financial services industry and the secondary mortgage markets
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks simultaneously
  • Advanced knowledge of Microsoft Word, Excel and Adobe Acrobat
  • Experience with SharePoint

Keys to Success in this Role
  • Ability to take on new roles with increasing responsibility with limited guidance and direction from management
  • Ability to work in a dynamic, rapidly changing business environment and manage multiple tasks
  • Ability to work and collaborate within and across different teams
  • Ability to learn new tasks quickly, including technical processes to create and update forms and workflows in SharePoint

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.

Time-type:Full time

Job Category:MF Asset Management

FLSA Status:Non-Exempt

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