Assistant Director Management Support Division

Arlington, Virginia
May 16, 2021
May 21, 2021
Executive, Director
Full Time


The United States Marshals Service (USMS) is the Nation's oldest and most versatile federal law enforcement agency. The missions of the Marshals Service include protection of the judiciary, court security, witness security, asset forfeiture, apprehension of fugitives, apprehending and prosecuting unregistered sex offenders, and prisoner transportation and custody.
Learn more about this agency


The incumbent of this position serves as the Assistant Director for Management Support, with full technical responsibility for managing, administering, and executing the development, implementation, and operation of programs, policies, and procedures pertaining to the United States Marshals Service (USMS) space, facilities, in the Headquarters and District offices; property management services; printing and graphics; audiovisual services; distribution and mail services; management of the USMS owned and leased motor vehicle fleet; strategic planning; the Safety and Occupational Health Program; and the environmental management program. The incumbent also, oversees the USMS records management program and analyzes program areas, to identify problem areas in need of improvement. He/She directs and evaluates special studies for the purpose of determining the effectiveness of the United States Marshals Service Management Support Division programs.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required.
  • Must Complete a Public Financial Disclosure Report before entering on duty.
  • This is a Designated Random Drug Testing position.
  • Initial appointments to the SES require a one year probationary period.
  • Must be able to obtain and maintain a Top Secret clearance.


As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
Directing the work of an organizational unit; Ensuring the success of one or more specific major programs or projects; Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions. Failure to meet the basic qualification requirement and address all Executive Core Qualification and Technical Qualification factors will result in your application being disqualified.

EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy Initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer. The narrative must not exceed 10 pages.
NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs.

ECQ 1 - Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
ECQ 2 - Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)
ECQ - 3. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
ECQ 4 - Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)
ECQ 5 - Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)
Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications; Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narratives. It is not necessary for you to address the Fundamental Competencies directly as long as the narrative, in its totality, shows mastery of these competencies on the whole.
Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the guide to SES qualifications.
Challenge - Describe a specific problem or goal.
Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action - Discuss the specific actions you took to address a challenge.
Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.

MANDATORY TECHNICAL QUALIFICATIONS (MTQs) - Please include information on the scope and complexity of your experience in the following Technical Qualifications. Each MTQ is limited to two pages.

MTQ1 - Demonstrated experience, knowledge, skill, and ability to manage multiple broad scope complex programs while ensuring regulatory compliance in a variety of administrative program areas, such as facilities/property management, office construction, records management, capital assets such as motor vehicle fleet programs and OSHA, in support of agency business activities.

MTQ2 - Demonstrated experience, knowledge, skill, and ability in budget management such as formulation, forecasting and execution, for large dollar capital and cyclical assets in support of agency business and operational activities.

MTQ3 - Demonstrated experience, knowledge, skill, and ability providing proactive solutions, solving customer concerns, and providing effective administrative services in an organization with locations throughout the country.


This job does not have an education qualification requirement.

Additional information

Special Note to Preference Eligible Veterans: Veteran's preference does not apply to positions in the Senior Executive Service.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once your completed application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. Your experience/competencies must be clearly reflected in the ECQs and MTQs or you may be eliminated from the highly qualified status and/or result in non-referral. An SES rating and ranking panel will evaluate your application based on the quality and extent of your total accomplishments and experience. Applicants determined to be highly qualified may undergo an interview and a reference check. If selected, your ECQs must be certified by an Office of Personnel Management (OPM) Qualifications Review Board, unless you are a current SES executive or have successfully participated in an OPM approved SES Candidate Development Program. You must receive certification before you can be appointed to the position. We recommend you preview the ECQs and MTQs outlined in this announcement before you start the application process.

Background checks and security clearance

Security clearance
Top Secret

Drug test required

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
National security

Required Documents

RESUME - showing relevant experience and education. You may submit an Optional Form 612, Optional Application for Federal Employment or a resume. There are minimum requirements for resume content which are prescribed in Office of Personnel Management (OPM) Pamphlet OF-510, "Applying for Federal Jobs." Copies of this publication are available in most Federal agencies. Note: Please do not include photos in your application package.
QUESTIONNAIRE - complete and submit responses to online questionnaire.
Submit a separate supplementary statement addressing each of the ECQs and MTQs outlined in the announcement. For each ECQ and MTQ, no more than two pages for each element will be accepted. Use 12 pt, Arial or Times New Roman with 1 inch margins.
Please address each ECQ - Submit ECQ as one entire document.
Please address each MTQ - Submit MTQ as one entire document.
ECQ, MTQ, and CDP documents, may be submitted under "Other" in required documents.
SF-50 - submit a SF-50 which reflects the most recent position, title, series and grade. Current career SES Executives and SES reinstatement eligibles must submit a copy of a SF-50 that reflects career SES status.
PERFORMANCE APPRAISAL - submit a performance appraisal issued within the the past 12 months. If one does not exist, please submit a statement to that effect. Please submit under the CDP upload option.
CANDIDATE DEVELOPMENT PROGRAM CERTIFICATE (CDP)- Individuals who have successfully completed an OPM approved SES Candidate Development Program must submit a copy of the OPM certificate with their application.

If you are a current SES, you are required to submit your SF50, resume, MTQ responses, and your most recent performance evaluation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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