POLICE DISPATCHER
- Employer
- USAJobs
- Location
- Aberdeen Proving Ground, Maryland
- Closing date
- May 25, 2021
View more
- Industry
- Government and Public Services, Federal
- Function
- Administrative
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Duties
Summary
About the Position:
These Police Dispatcher positions are located at the U.S. Army Garrison, Directorate of Operations, Police/Provost Marshall Division in Aberdeen Proving Ground, MD.
Learn more about this agency
Responsibilities
In this position you will serve as a Police Dispatcher at Aberdeen Proving Ground, MD. Providing around the clock 24/7 emergency police, fire, guard, and medical services to the public by answering emergency 911 calls and dispatching appropriate personnel and equipment. Responsible for the control of all emergency response patrols (police, fire, and ambulance) to include, but not limited to, the dispatching of, rendering assistance/guidance to, and the supplying of critical information to the patrol units. Receives and transmits, by way of radio, police, fire, medical, and other emergency calls as needed. Enters data pertaining to emergency calls into a computerized system for recordkeeping. Immediately determines the nature of the calls received and initiates necessary actions by relaying messages and dispatching and assisting emergency services vehicles in response to emergency and non-emergency calls for service.
Travel Required
Not required
Supervisory status
No
Promotion Potential
6
Requirements
Conditions of Employment
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized Experience: One year of specialized experience which includes: 1) Operating emergency dispatch systems, or equipment; 2) Monitoring alarm systems; and, 3) providing lifesaving instructions to callers. This definition of general experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
Background checks and security clearance
Security clearance
Secret
Drug test required
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
National security
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External) .
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Summary
About the Position:
These Police Dispatcher positions are located at the U.S. Army Garrison, Directorate of Operations, Police/Provost Marshall Division in Aberdeen Proving Ground, MD.
Learn more about this agency
Responsibilities
In this position you will serve as a Police Dispatcher at Aberdeen Proving Ground, MD. Providing around the clock 24/7 emergency police, fire, guard, and medical services to the public by answering emergency 911 calls and dispatching appropriate personnel and equipment. Responsible for the control of all emergency response patrols (police, fire, and ambulance) to include, but not limited to, the dispatching of, rendering assistance/guidance to, and the supplying of critical information to the patrol units. Receives and transmits, by way of radio, police, fire, medical, and other emergency calls as needed. Enters data pertaining to emergency calls into a computerized system for recordkeeping. Immediately determines the nature of the calls received and initiates necessary actions by relaying messages and dispatching and assisting emergency services vehicles in response to emergency and non-emergency calls for service.
Travel Required
Not required
Supervisory status
No
Promotion Potential
6
Requirements
Conditions of Employment
- Must obtain and maintain a Secret security clearance.
- Employees are required to work both planned and unscheduled overtime.
- This position has a requirement to lift up to 45 lbs. in the regular performance of duties.
- This position has been designated "Mission Essential".
- The incumbent must meet established hearing and vision tests.
- This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter .
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts are rotated on a regularly scheduled basis.
- The position is subject to pre-employment drug screening, and random testing thereafter.
- The incumbent must receive and maintain certification in Cardiopulmonary Resuscitation (CPR), National Crime Information Center (NCIC), Emergency Medical Dispatch (EMD), Emergency Police Dispatch (EPD), and Emergency Fire Dispatch (EFD).
- Appointment to this position is subject to a two year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized Experience: One year of specialized experience which includes: 1) Operating emergency dispatch systems, or equipment; 2) Monitoring alarm systems; and, 3) providing lifesaving instructions to callers. This definition of general experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
You will be evaluated on the basis of your level of competency in the following areas:
- Emergency Communication
- Manages and Organizes Information
- Oral Communication
- Written Communication
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Two year probationary period may be required.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a Career Program (CP) 24 - Police Dispatcher position.
- You may claim military spouse preference
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.
- If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
- Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
- Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
- Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
Background checks and security clearance
Security clearance
Secret
Drug test required
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
National security
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External) .
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
- Your resume may be submitted in any format and must support the specialized experience described in this announcement.
- If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
- For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
- For additional information see: What to include in your resume .
- Cover Letter, optional
- Most recent Performance Appraisal, if applicable
- This position requires a job-related license or certification. You MUST submit a copy of your license or certification with your application package or you will be rated ineligible. See: Transcripts and Licenses
- This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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