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Director of Financial Technology and Access

Employer
USAJobs
Location
Alexandria, Virginia
Closing date
May 25, 2021
Duties

Summary

At NCUA, differences make a difference. We value diversity of perspectives and backgrounds and are committed to building an inclusive work environment where employees can contribute to their fullest potential.
Learn more about this agency

Responsibilities

Invest in your nation's future, make a difference in your community...gain from the experience. At the National Credit Union Administration (NCUA) you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference. NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government.

To learn more about the NCUA's history, structure, and diversity please click on the following links:

NCUA Diversity

NCUA History

This position is located in the National Credit Union Administration, Office of the Executive Director (OED). The NCUA is seeking an executive to serve as the Director of Financial Technology and Access. The Director of Financial Technology and Access leads and oversees efforts related to the use of financial technology and innovation (FinTech) to expand financial inclusion and foster consumer access to equitable and affordable financial services products.

As the Director of Financial Technology and Access, you will:
  • Serve as the principal advisor to the NCUA Board and the Executive Director on agency policy with respect to FinTech, and FinTech developments and transformation initiatives in the financial services sector, including cryptocurrency, blockchain, and distributed ledger technology.
  • In coordination with the Office of External Affairs and Communication and other applicable NCUA offices, and consistent with established agency protocols, represent the NCUA in meetings and conferences involving high level officials from other Federal agencies, business and industry executives, members of Congress, and high-level representatives of private sector groups on FinTech issues.
  • Develop FinTech initiatives that promote the development and effective deployment of these technologies and innovations in the credit union system, especially those that can expand financial inclusion.
  • In coordination with applicable NCUA offices and consistent with established delegations of authority and agency protocols, formulate, develop, coordinate, and implement agency policies and procedures regarding FinTech and equitable and affordable consumer access.
  • Explore ways to improve the NCUA's operations and make the examination and supervision process more virtual through the use of technology, data, and new related techniques and approaches.
  • Partner and coordinate with the Office of Examination and Insurance, the Office of Consumer Financial Protection, and other applicable NCUA offices to support the integration of FinTech related supervisory approaches and improvements into NCUA's examination and supervision program. This includes helping to identify and design approaches and techniques to address compliance with applicable laws and regulations and financial and operational risks (including cybersecurity) associated with the development, adoption, and use of FinTech by credit unions.This also includes advising on methods to ensure the consistent implementation of applicable supervisory policies.
  • Provide context and FinTech industry insight for the Office of the Chief Information Office, the Office of Business Innovation, and other applicable offices to increase awareness of FinTech to ensure that it is integrated into the Agency's new information technology products and systems.
  • Direct the preparation of special reports and studies for the NCUA Board as it relates to FinTech.
  • Contribute significantly to the establishment and implementation of innovative processes throughout the organization. Manage, facilitate, coordinate, and integrate responses to internal and external inquiries within the scope of the mission.
  • Perform the full range of supervisory and managerial functions for assigned staff. This includes program responsibility, personnel administration, budget preparation, etc.


Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

  • You must be a U.S. Citizen.
  • A managerial probationary period may be required.
  • You must complete a Public Financial Disclosure Form.


Qualifications

For the SS-0301-2 you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the SES/SS-01 level in the public or private sector. Qualifying specialized experience is serving as an executive responsible for either directing or managing the development and deployment of technology in the financial services sector or regulating or supervising such activity as part of a federal or state regulatory agency.

You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.

EXECUTIVE QUALIFICATIONS (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.

PLEASE NOTE: Although it is not required, applicants are encouraged to address the Executive and Technical qualifications separately.
  • Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic Government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
  • Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
  • Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
  • Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner that instills public trust and accomplishes the organization's mission and to use new technology to enhance decision-making.
  • Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing matter, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations and to identify the internal and external policies that impact the work of the organization.
  • Technical/Professional Qualification (TQ):
    Knowledge of financial services and requirements and considerations, and skill interpreting operational, regulatory, and technical information, related to the deployment of innovative technologies within the financial services sector.

    Education

    Education is not required for this position nor may it be used to qualify.

    Additional information

    SALARY: Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate.

    In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found by clicking here .

    OTHER KEY REQUIREMENTS: You must serve a one-year managerial probationary period if you have not done so.

    *SF-50: Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure, and the full performance level (FPL) of the position held. Please do not submit an SF-50 for a cash/time off award.

    *Note for all current and former Senior Executive Service federal employees: NCUA's SS positions are career positions in the competitive service, therefore you must also submit a Notification of Personnel Action, SF-50, from a previous federal position held with permanent tenure in the competitive service (i.e. an SF-50 from a previous GS-15 position). Holding a career SES appointment alone does not give you eligibility to be considered under this announcement. Current SES members will be assessed on both the ECQs and TQs.

    SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/

    Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.

    NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

    NCUA IS A COMPETITIVE SERVICE AGENCY.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You must meet the qualifications for this position by the closing date of this announcement.

    For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.

    Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

    If you meet the basic qualifications/specialized experience requirements, your resume will be evaluated by an NCUA ERB rating and ranking panel to determine the extent to which you possess the required executive and technical qualifications, your application will be placed in one of three categories based on the score of your ECQs/TCQ:
    Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
    Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
    Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
    Best Qualified candidates will be referred to an NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority.
    Reference Checks: Reference checks will be conducted before an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
    Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher). Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

    Position sensitivity and risk
    Moderate Risk (MR)

    Trust determination process
    Suitability/Fitness

    Required Documents

    To apply for this position, you must provide a complete application package which includes:
    1. Resume (required)
    2. Other supporting documentation:
    • Cover letter (optional)
    • Veterans' documentation (see below for requirements)
    • CTAP/ICTAP documentation (see below for requirements)
    • College transcript(s), if qualifying based on education or if listed as a basic requirement
    VETERANS: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, other documentation provided must contain dates and character of service) along with a VA letter, SF-15 , etc., marriage certificate, if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
    Note: If you are a current active duty military member who does not have a DD-214 and if claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.

    CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
    • Copy of agency notice;
    • Most recent performance rating; and
    • SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
    Note: To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position.
    For additional information, click CTAP .

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