Duties

Summary

This position is located at Consumer Financial Protection Bureau. SEFL Division, Office of Enforcement As an Operations Analyst you will facilitate the efficient day-to-day operation of the Office of Enforcement by assisting in a wide variety of administrative functions

See our tips on the application process and printable checklist to ensure each step of the application is completed.
Learn more about this agency

Responsibilities

The following are the duties of this position at the CN-51, broadly equivalent to the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.

• Work with other administrative staff, ensures all operational and administrative functions adequately serve the needs of the office/division staff. Monitor and asses administrative policy, operations and procedures throughout office/division. Manage and coordinates integration and synchronization of certain staff actions, tasks, events and other activities within office/division and Bureau-level offices, as assigned. Communicate with and inform stakeholders about processes, options, and parameters of operational and administrative function, ensuring that approach meets with real needs.
• Execute, monitor, and track progress of services and resource administration processes and tasks for office/division. Provide regular updates of status for various operational services and resources administration areas and identifying potential problem areas and opportunities. Recommend actions to stakeholders to resolve variances.
• Gather data and prepare reports and tables for use in quarterly reporting, annual budget formulation process, and other oversight functions. Contribute to financial reports and spreadsheets for use in responding to inquiries from all levels of the CFPB, and outside sources.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
51

Requirements

Conditions of Employment

This opportunity is also open to the public under announcement 21-CFPB-192-P Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Key Requirements:

Please refer to "Conditions of Employment."

Must be U.S. Citizen or U.S. National

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience For the CN-51, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-40 grade level in the Federal service. (For qualification purposes, the CN-40 is broadly equivalent to the GS-9 Specialized experience for this position includes:

• Managing or supporting projects that impact multiple business units AND
• Scheduling, planning, organizing, and executing office-wide events (e.g., All Hands meetings, orientations, training sessions, etc.); AND
• Providing administrative support covering at least three of the following areas of operations: travel management, space/facilities management, on-boarding and off-boarding, supply management, and timekeeping; AND
• Collecting, compiling, and/or tracking data and statistical information in support of office operations; AND
• Preparing written communications to enhance understanding of and compliance with office policies and procedures

OR
Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.

OR
You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education

Specialized Experience For the CN-40, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-30 grade level in the Federal service. (For qualification purposes, the CN-30 is broadly equivalent to the GS-7 Specialized experience for this position includes:

• Managing or supporting projects that impact multiple business units; AND
• Collecting and tracking qualitative or quantitative data in support of office operations; AND
• Preparing written communications.

OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

OR
You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent.

You MUST submit a copy of your transcripts or equivalent.

Education

Additional information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau
• This is a non-bargaining unit position.
• We offer opportunities for telework.
• We offer opportunities for flexible work schedules.
• Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov .

CONDITIONS OF EMPLOYMENT:

• A one-year probationary period may be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

A new hire's direct and overall experience are critical factors in determining a salary offer, it is important that your resume fully reflects all of your work experience. The Consumer Financial Protection Bureau determines the salary offer for each selectee based primarily on three key factors:

• The selectee's directly related experience at the same level as the position
• The selectee's overall experience in a particular industry or area
• The salaries of other Bureau employees in similar positions and with similar levels of experience.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.

Rating : Your application will be evaluated in the following areas: Work Management, Analytical Thinking, Written Communication, Accountability and Providing Quality Results.

Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral : If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) ) you must receive a score of 90 or better to be rated as "well qualified" to receive special selection priority.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package

All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips .
CURRENT AND FORMER FEDERAL EMPLOYEES - Documentation Relating to Your Federal Employment: If you are a current Consumer Financial Protection Bureau employee in a permanent, competitive service position you do not need to submit documents to confirm your status.-If you are a current Consumer Financial Protection Bureau employee who is reinstatement eligible based on prior federal competitive service, you must submit documents to confirm your eligibility. You must submit an SF-50 which confirms both competitive status eligibility as well has highest grade/pay band level achieved. This may require that you submit more than one SF-50.

• To verify your competitive status: Box 34 must have a "1" and Box 24 must have a "1" or a "2"

If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see https://arc.fiscal.treasury.gov/vacancies/fsApplicantGuideMeritPromotion.pdf . In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.
Land Management Eligibles must provide all required documentation to verify eligibility, prior performance, and qualifications for the target position. You can find information on the Land Management Workforce Flexibility Act and eligibility here .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.