Server- Makers Union
Who We Are: Thompson Hospitality is the nations largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do: Purpose Give back to our communities Celebrate diversity People Do the right thing Treat people the way you want to be treated Always do your best Be accountable for our actions Performance Serve the highest quality food Provide world-class service Maintain flexibility to better serve our clients Competitive Benefits: Health/Dental/Vision Paid Time Off 401(k), matched up to 4% Short and Long Term Disability Tuition Reimbursement Employee Referral Program Pet Insurance Discounts: Hotels, Travel, Tickets, Restaurants Summary of Essential Functions Greets and takes orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele Follows opening and closing procedures/checklists Knows the food and beverage menu, and is able to speak to the menu from memory Rings in orders into point of sale system Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors Makes sure that all drinks are removed from tables by the state's legal time Completes side-work tasks as assigned Strives to hit sales goals as assigned by the general manager Understands and practices proper safe food and beverage handling procedures in accordance with local government standards Knowledge/Skills +Abilities A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable Able to stand and walk for up to 10 hours per day preferred Able to lift and carry up to 40 pounds Able to work calmly and effectively under pressure High school diploma (or equivalent) required Able to perform basic mathematical calculations Must be of legal age to prepare, serve, and ring alcoholic beverages Able to work flexible shifts and schedules, inclusive of weekends, and some holidays Certified in (or able to be certified in) responsible alcohol service (as required by state or local law) High energy and stamina. Able to work within a fast-paced, highly mobile environment Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.