Director, Incentive and Meeting Sales, All-Inclusive

CTI Education Group
Mclean, VA
May 15, 2021
May 18, 2021
Full Time
Job Description - Director, Incentive and Meeting Sales, All-Inclusive (COR0116Q) Job Description Director, Incentive and Meeting Sales, All-Inclusive ( Job Number: COR0116Q ) Work Locations : Hilton - Shared Services - McLean 7930 Jones Branch Drive McLean 22102 This position will be Virtual, except for within the state of Colorado With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We are focused on being the most global, integrated, and relevant salesforce in the industry, relentlessly driven to grow market share. Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 101 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions around the world, right down to the local level. What will I be doing? As the Director of Incentive and Meeting Sales - All-Inclusive, you will work a portfolio of Hilton's accounts within the Intermediary vertical market. You will identify, develop, and lead accounts to drive revenue and market share growth. Also, you will drive performance through internal and external development. Do you have expertise in managing large intermediary accounts for All-Inclusive group business, then we are looking for you! We will rely on you to see the overall success within your vertical through the positive partnerships you build. More specifically, you will: Drive accounts in the vertical market for All-Inclusive group business. Maintain account qualification and compliance to account governance protocol. Mentor Hotel and Hilton Sales team members (All-Inclusive HWS Sales Experts) in their educational and annual programs through your solid understanding of this segment. Nurture clients' day-to-day needs while identifying viable opportunities for deliberate initiatives crafted to improve operational and financial performance. Develop account planning strategies to facilitate growth. Aggregate client account-based growth data and evaluate areas of opportunity. Anticipate client needs and develop a method that is tailored to each client. Model account-based trends weekly, monthly, quarterly, and annually with data compared to previous years' results, including forecast development for future account-based growth. Ensure revenue targets are achieved by generating leads and mining opportunities within existing accounts to drive incremental revenue. Support Hilton leadership in providing account-specific mentoring to increase All-Inclusive sales and effectively use the organization's Customer Relationship Management (CRM) program. Network with business decision-makers and executives to influence positive All-Inclusive buying. Understand industry trends that impact customer All-Inclusive buying and offer new ideas with innovative solutions. Engage in relevant industry organizations and events. At Hilton, we are accessible, responsive, and consultative to all of our partners. You can expect to deliver to: Clients - you will communicate information that will influence a positive buying decision. Owners - you will build significant and individualized partnerships to provide unlimited value. Brands - you will craft partnerships using a defined and differentiated sales approach. You will improve and collect up-to-date knowledge of existing hotels and New Development properties. This includes sharing said knowledge with customers to positively influence buying decisions and revenue production. Colleagues - you will be dedicated to a "One-Team" commercial culture while living the Heart of Hilton. Hotels - you will ensure full alignment, shared intelligence, and active engagement to achieve goals. Sales Support- you will effectively lead non-selling activity in support of driving sales results. What are we looking for? We are seeking visionaries who have a real passion for combining business insight with global sales. We believe the success in this role will demonstrate itself through the following attributes and skills: Seasoned experience in selling into the major Incentives Houses in North America and Canada Strong customer service and communication skills Teammate, who works well with others while employing tact with high-level executives and customers within the organization on a global scale Strong collaborative account development and problem-solving skills Critical thinking with quantitative and qualitative analytics skills, including the use of logic and reasoning to identify strengths/weaknesses of alternative solutions Strong negotiation skills to improve value for partners Organization skills to give superb attention to detail with a self-starter mentality that includes a balance of confidence and partnership Time management skills that lend to taking ownership of responsibilities, completing projects on time with a high level of positive energy, and drive Autonomous work ethic to work independently with minimal direction Complete discretion and confidentiality regarding critical information Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint To fulfill this role successfully, you should demonstrate the following minimum qualifications: High School Diploma/GED Seven (7) years of professional experience, especially in the Incentives sales segment Five (5) years of All-inclusive multi-resort sales management experience 300+ rooms or in a corporate national sales management role selling a portfolio of All-inclusive Hotels in a Sales Director level role In-depth knowledge of the Intermediary industry Travel 40% of the time It would be helpful in this position for you to demonstrate the following capabilities and distinctions: BA/BS Bachelor's Degree Ten (10) years of professional experience Four (4) years of Managerial experience Experience being responsible for national and/or global accounts Experience using Salesforce and Delphi What is it like working for Hilton? Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.