Management Analyst Ii

Location
Fairfax, Virginia
Salary
$59,679.36 - $99,466.43 Annually
Posted
May 16, 2021
Closes
Jun 05, 2021
Ref
21-00877
Hours
Full Time
Job Announcement

Works as part of the Division of Small and Local Business Development as an entrepreneurship development associate. Provides programming geared toward entrepreneurs and existing businesses interested in establishing, evolving, or expanding a business in Fairfax County. Works under the supervision of the Small and Local Business Development Division Manager.

Specific duties include:
  • Providing front-line customer assistance to entrepreneurs and business owners about the requirements to start and grow a business, such as permits and licenses.
  • Coordinating across county agencies and with federal, state, and local partners to create and maintain resource guides and materials in support of small business development and growth.
  • Identifying opportunities and solutions to improve service delivery.
  • Assisting with customer surveying as directed by the division manager and tracking services provided, creating reports, analyzing data, and producing presentations.
  • Providing support to the Department of Economic Initiatives as needed.
Note: The assigned functional areas of this position are customer service, improved service delivery, and education.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
  • Performs a wide-range of professional work in multiple administration functions within an organizational unit including analysis and project management;
  • May supervise administrative and paraprofessional staff;
  • Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
  • Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
  • Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
  • Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
  • Serves as the point-person and liaison within the department and with central county departments regarding a designated program and functional areas of responsibility;
  • Prepares reports and presentations of analysis and findings.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Knowledge of the mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
  • Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration and management);
  • Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
  • Ability to identify and describe a range of possible solutions for solving business problems;
  • Ability to apply research methods to design studies and assessments, and statistical analysis techniques to identify patterns and trends in data;
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Ability to train, lead, and/or supervise paraprofessional staff.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
  • 2-3 years of customer service, business licensing/permitting, and/or entrepreneurship development experience;
  • Experience conducting professional-level research and analysis for the purposes of developing recommendations regarding public sector programs;
  • Experience managing a database and using various types of software for data analysis;
  • Ability to communicate effectively orally and in writing, including the ability to write detailed, accurate memoranda, reports, presentations, and other documents;
  • Strong Microsoft Excel, Word, and presentation/publication software skills.


PHYSICAL REQUIREMENTS:
Position is generally sedentary. Ability to operate keyboard driven equipment. Ability to lift up to 15 pounds. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.