Library Assistant Systems Manager (business Analyst Ii)

Location
Fairfax, Virginia
Salary
$59,679.36 - $99,466.43 Annually
Posted
May 16, 2021
Closes
May 29, 2021
Ref
21-00904
Hours
Full Time
Job Announcement

Directs and oversees the daily circulation transactions on the Fairfax County Public Library's (FCPL) integrated library system (ILS). Manages FCPL's public and staff computer related projects, including personal computer replacement, express checkout, time and print management and point of sale systems. Assists with planning, troubleshooting and implementing new and existing library technology related projects. Supervises information technology staff. Serves as back-up to systems manager. Performs other duties as may be assigned to further the goals and objectives of FCPL.

Note: The salary offer will not exceed the midpoint (or $79,573.10) of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.

Schedule: Occasional overtime may be required.

To learn more about a career with Fairfax County Public Library, watch our video " Library Staff Share Why They Love Working at the Library "

Illustrative Duties

  • Analyzes business operations;
  • Assists in the preparation of short- and long-range information technology plans;
  • Prepares performance measure reports;
  • Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
  • Defines problems and information processing requirements;
  • Recommends procedural and operating improvements;
  • Identify needed automation support;
  • Administers specialized departmental systems; performs day-to-day maintenance of systems;
  • Identifies and tests system enhancements;
  • Evaluates system performance and makes recommendations for increased efficiency;
  • Identifies business needs and business process improvements;
  • Represents the agency in new system implementation;
  • Participates in the evaluation of design elements;
  • Assists technical staff in developing and preparing system design documents;
  • Develops, conducts, and coordinates acceptance testing;
  • Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
  • Acts as intermediary between users and technical staff to resolve problems;
  • Participates in developing user training manual;
  • Provides training to users;
  • Coordinates and oversees maintenance and inventory of agency hardware and software;
  • Works closely with agency IT technical staff;
  • Develops and provides technical briefings for staff on new services and system components;
  • Provides technical support and training to users of installed software;
  • Attends training workshops, product demonstrations, conferences, and technical briefings;
  • Stays abreast of technology changes;
  • Provides assistance to other staff as needed;
  • Serves on committees and task forces and undertakes special projects as assigned.


Required Knowledge Skills and Abilities

  • Knowledge of departmental operations, processes, and procedures;
  • Knowledge of capabilities of information technology software, hardware, and network communication technology;
  • Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
  • Ability to analyze and evaluate administrative processes and procedures for automation purposes;
  • Ability to conduct research into new information technology;
  • Ability to train employees in the use of hardware and software;
  • Ability to prepare user manuals;
  • Ability to translate technical terminology into terms understandable to management and employees;
  • Ability to establish and maintain effective business relationships.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to possession of a bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license.

PREFERRED QUALIFICATIONS:
  • At least one year of experience with checkout systems, time and print management systems, or point of purchase systems.
  • Supervisory experience.
  • Experience working in a public library.
  • Experience using an Integrated Library System (ILS).
  • Strong customer service skills and experience managing multiple priorities, tasks and managing projects with competing deadlines, and operating in a team environment with shared responsibilities.
  • Must have a high level of interpersonal skills and the ability to successfully collaborate with team members.

NECESSARY SPECIAL REQUIREMENTS:
  • The appointee to this position will be required to complete a criminal background and driving record check to the satisfaction of the employer.
  • Ability to travel to various locations to provide coverage, attend meetings and trainings is required.
PHYSICAL REQUIREMENTS:
Ability to lift up to 15 pounds. Ability to input, access, and retrieve information from a computer. Ability to operate a motor vehicle. Physical requirements are applicable to all duties. Must communicate with others. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may includeawritten exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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