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Library Assistant Systems Manager (business Analyst Ii)

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$59,679.36 - $99,466.43 Annually
Closing date
May 29, 2021

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Industry
Government and Public Services, State & Local
Function
Systems Administrator, Management, Program Manager, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Announcement

Directs and oversees the daily circulation transactions on the Fairfax County Public Library's (FCPL) integrated library system (ILS). Manages FCPL's public and staff computer related projects, including personal computer replacement, express checkout, time and print management and point of sale systems. Assists with planning, troubleshooting and implementing new and existing library technology related projects. Supervises information technology staff. Serves as back-up to systems manager. Performs other duties as may be assigned to further the goals and objectives of FCPL.

Note: The salary offer will not exceed the midpoint (or $79,573.10) of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.

Schedule: Occasional overtime may be required.

To learn more about a career with Fairfax County Public Library, watch our video " Library Staff Share Why They Love Working at the Library "

Illustrative Duties

  • Analyzes business operations;
  • Assists in the preparation of short- and long-range information technology plans;
  • Prepares performance measure reports;
  • Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
  • Defines problems and information processing requirements;
  • Recommends procedural and operating improvements;
  • Identify needed automation support;
  • Administers specialized departmental systems; performs day-to-day maintenance of systems;
  • Identifies and tests system enhancements;
  • Evaluates system performance and makes recommendations for increased efficiency;
  • Identifies business needs and business process improvements;
  • Represents the agency in new system implementation;
  • Participates in the evaluation of design elements;
  • Assists technical staff in developing and preparing system design documents;
  • Develops, conducts, and coordinates acceptance testing;
  • Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
  • Acts as intermediary between users and technical staff to resolve problems;
  • Participates in developing user training manual;
  • Provides training to users;
  • Coordinates and oversees maintenance and inventory of agency hardware and software;
  • Works closely with agency IT technical staff;
  • Develops and provides technical briefings for staff on new services and system components;
  • Provides technical support and training to users of installed software;
  • Attends training workshops, product demonstrations, conferences, and technical briefings;
  • Stays abreast of technology changes;
  • Provides assistance to other staff as needed;
  • Serves on committees and task forces and undertakes special projects as assigned.


Required Knowledge Skills and Abilities

  • Knowledge of departmental operations, processes, and procedures;
  • Knowledge of capabilities of information technology software, hardware, and network communication technology;
  • Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
  • Ability to analyze and evaluate administrative processes and procedures for automation purposes;
  • Ability to conduct research into new information technology;
  • Ability to train employees in the use of hardware and software;
  • Ability to prepare user manuals;
  • Ability to translate technical terminology into terms understandable to management and employees;
  • Ability to establish and maintain effective business relationships.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to possession of a bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license.

PREFERRED QUALIFICATIONS:
  • At least one year of experience with checkout systems, time and print management systems, or point of purchase systems.
  • Supervisory experience.
  • Experience working in a public library.
  • Experience using an Integrated Library System (ILS).
  • Strong customer service skills and experience managing multiple priorities, tasks and managing projects with competing deadlines, and operating in a team environment with shared responsibilities.
  • Must have a high level of interpersonal skills and the ability to successfully collaborate with team members.

NECESSARY SPECIAL REQUIREMENTS:
  • The appointee to this position will be required to complete a criminal background and driving record check to the satisfaction of the employer.
  • Ability to travel to various locations to provide coverage, attend meetings and trainings is required.
PHYSICAL REQUIREMENTS:
Ability to lift up to 15 pounds. Ability to input, access, and retrieve information from a computer. Ability to operate a motor vehicle. Physical requirements are applicable to all duties. Must communicate with others. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may includeawritten exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
 Fairfax
VA
22035-0034
US
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