Human Services Assistant

Location
Fairfax, Virginia
Salary
$39,270.61 - $65,450.53 Annually
Posted
May 16, 2021
Closes
May 29, 2021
Ref
21-00906
Function
Administrative
Hours
Full Time
Job Announcement

Under general supervision, performs paraprofessional human services work in support of program objectives and supports CCAR staff. Track submissions of applications for eligibility and performs monthly tracking of document submissions. Provides administrative support for the CCAR call center and staff. Assists staff with specific routine case management services such maintaining the VDSS application portal, processing portal applications for child care subsidy, intake client interviews, processes mailings for required notices and contracts, tracks the return of signed documents and maintains/updates information in two (2) case management systems.

Note: This position is scheduled to work 30 hours per week.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience and training equivalent to graduation from high school or GED issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).

PREFERRED QUALIFICATIONS:
  • Demonstrated experience working in human services; experience in working with the public and managing multiple tasks at one time.
  • Experience in reviewing completeness of applications for eligibility review.
  • Excellent organizational and interpersonal skills.
  • Experience using automated technology.
  • Experience providing excellent customer service to a diverse population.
  • Knowledge and experience developing and implementing systems training, a plus.
  • Clear and concise abilities in oral and written communications skills.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background, Child Protective Services check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:
Ability to use automated technology. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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