Senior Associate, Instructional Designer - Horizontal Tech
- Employer
- Capital One
- Location
- McLean, Virginia
- Closing date
- Jun 13, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Senior Associate, Instructional Designer - Horizontal Tech
Why You Want This Role!
- Impact. Our mission is to design and deliver simple, inclusive and empowering learning experiences to motivate drive learning, growth and skill development for all associates.. Our Horizontal Tech programs touch every associate in the Tech organization- roughly 11,000 associates from Onboarding to Leadership Development, to always on competency and DIB support. You will contribute by designing and developing critical learning experiences in direct support of associates, People Leaders, and partners across Tech.
- Challenge. You will be challenged to work strategically, bridge connections, test and learn and support an evolution of talent development that will fuel the business and enrich the careers and lives of our associates.
- Teamwork. You will be part of a highly collaborative and supportive core team that deeply cares about the associate experience. You will also have access to a variety of projects and partner teams, enabling growth and the development of new skills.
We are looking for a learning experience designer with a passion for evolving how our associates and People Leaders experience learning and development in Tech. This team member will work collaboratively with learning consultants, Tech subject matter experts, delivery leads, HR partners and more to research, design and develop enhanced learning experiences and courses. As a Learning Experience Designer on the team, you will play a role in transforming our culture of growth and development with human centered design and blended learning strategies. The learning solutions you develop will target diverse learners and include modalities such as video, animation, instructor-led training, peer to peer learning, simulations, and other e-learning content. You will be solving challenging problems, thinking creatively, and continuously be on the top of your game in a supportive environment where we put the learner first. If this sounds like an interesting challenge and a compelling opportunity, we would love to meet you!
The ideal candidate is a maker and thrives on creative problem solving. They are curious, love fueling their growth and development and are passionate about helping others do the same. They have a bias for inclusion and designing learning products that meet the needs of 50,000 diverse associates.
Responsibilities:
- Produce high quality, scalable soft skill learning experiences for Capital One Tech associates that can be measured against behavioral changes in associates' level of engagement and skill
- Develop measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions
- Work collaboratively with learning consultants, subject matter experts, internal communications specialists, designers and developers to ensure learning touchpoints (i.e., courses, communications, self-directed learning activities) are cohesive across the end-to-end experience.
- Develop online learning solutions which are engaging and creative, while still maintaining the instructional integrity and validity of the solution
- Add or edit basic multimedia assets to content, including: images, audio and video clips, and other graphical content
- Support facilitation (as facilitator and/or producer) of learning with groups of varying participant size and level
- Deliver learning completion reporting, analyze learner data and metrics, conduct user empathy, and leverage analytics best practices, to gather insights and trends and ensure those insights are taken into consideration when driving program delivery strategy
What you bring:
- Strong professional impact and presence, including the ability to positively influence others
- Strong verbal/written communication skills including ability to adjust style and message based on audience
- Great presentation, workshop and communication skills
- Strong problem-solving and organization skills
- Strong process/project management ensuring learning experiences are delivered with quality and speed to market
- A positive, constructive can-do attitude
- The ability to work independently as well as collaboratively
Basic Qualifications:
- Bachelor's degree or Military experience
- At least 3 years of instructional design or at least 3 years of UX design or a combination of both
Preferred Qualifications:
- At least 1 year of experience using the latest design software and tools for rapid prototyping including Articulate Rise, Balsalmiq, Sketch, Invision, Adobe CC, Video Software or HTML, CSS, JavaScript
- At least 1 year of experience working within an agile approach
- At least 2 years of experience in training design, development and delivery experience
- At least 2 years of experience leveraging design thinking and human centered design methodologies to solve problems
- Experience in adult learning theory
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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