Information Technology (Program Manager)

Employer
USAJobs
Location
Washington, D.C
Posted
May 14, 2021
Closes
May 16, 2021
Hours
Full Time
Duties

Summary

The Command and Control Communications (C3) Division (AXE-400) provides the FAA with survivable, secure, and redundant command and control communications that assure the agency's ability to respond to emergencies, to assist in the minimum essential restoration of the National Airspace System (NAS), and facilitate the continuity of operations (COOP). AXE-400 also provide technical, engineering, and life-cycle management for the FAA's emergency operations and disaster response mission.

Learn more about this agency

Responsibilities

Serve as an IT Program Manager and contracting officer's representative (COR) for the Emergency Operations Network (EON) program. Responsible for maintaining the integrity and operations capability of the system and the services it provides. Leads a team of highly technical contractors composed of network and system administrators, help desk specialist, security professionals, and applicant developers.

Provide leadership for highly complex and challenging activities under the minimal director of the manager. Applies technical knowledge of Information Technology, Software Development, Solutions Delivery, and Emergency Operations Network programs. Knowledge of new technologies and methodologies to solve complex problems and develop improved technical processes of systems.

Develop strategic plans to achieve the program's mission objectives staying within the constraints of the assigned budget; evaluate the cost effectiveness against new equipment offerings when performing cost benefits analysis and developing life cycle cost estimates; develop program projections and funding forecasts to assure the timely implementation and maintenance of technology; and develop and implements life-cycle program controls.

Oversees and participates in the stages of software development to include customer requirements collection and validation, analysis, design, development, testing, implementation and maintenance.

Manages, monitors, and coordinates the program's budget including the development and maintenance of a multi-year spending plan and justifying funding requests for F&E, Ops, and Activity-5 funds. Acquires and allocates resources to accomplish activities within established guidelines and budgetary requirements.

Manages, monitors, coordinates, and executes the programs acquisitions activities including the formulation of requirements, conducting market research, authoring statements of work, recommending sources, maintaining service and support contracts, tracking and preparing for equipment End-of-Life dates, and planning for the orderly and timely replacement of obsolete equipment and expiring contracts. Serves as the COR for the program acquisitions

Leads a team of support contractors who specialize in IT/Telecommunications and application development with the goal of improved customer service, program efficiency, and successful project execution; monitor and evaluate contractor performance; coordinate and development recommendations with other program managers to ensure the effective integration of the Division's various networks and maximum utilizations of the Division's limited resources.

Plans and oversees the execution of tests and exercises to ensure the program's assets are operational and end-users trained. Evaluate and advise on the organization, methods, and procedures for delivering improved emergency communications and capabilities across diverse transmission modalities.

Promote the use of AXE-400 equipment and services, capturing requirements and feedback for potential integration with the program mission objectives. Interface and collaborate with various customers in addressing cross-organizational issues that arise to achieve organizational objectives. Develops strong relationships with stakeholders in order to promote effective collaboration during emergencies.

Defines, organizes and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities with established schedules. Represents the FAA as a senior technical point of contact on projects, programs, and other work activities. Provides guidance to lower-level staff on how to solve difficult technical issues. Resolves all but unique technical problems without the intervention of management or more experienced technical specialist. Develops plans, techniques, and policies to address current or anticipated problems and issues.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status
No

Promotion Potential
NA

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Designated or Random Drug Testing required.
  • This position has a positive education requirement. Transcript(s) required.
  • This Level 2 (Non-Critical Sensitive; Secret) position requires favorable adjudication of an Access National Agency Check and Inquiries (ANACI) background investigation prior to appointment, unless a waiver is obtained.


Qualifications

Basic Requirement for Information Technology Specialist:

Individuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the basic requirement above, you must also meet the specialized experience below.

Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to at least the next lower grade level (FV-I or FG/GS-13) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialist Experience is defined as:
  • Experience managing IT programs and analyzing program date to identify shortfalls; AND
  • Experience in developing corrective cost estimates, action plans, and strategic plans.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA

**All qualification requirements must be met by the closing date of this vacancy announcement.*

Education

This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications. If selected, an official transcript will be required prior to appointment. You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page).

Failure to do so will result in loss of consideration.

Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/admins/finaid/accred/index.html .

Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.

Education cannot be substituted for experience.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

FAA employees, their spouses and minor children may not hold stock or any other securities interest in an airline, aircraft manufacturing company, or in a supplier of components of parts to an aircraft manufacturing company. This prohibition is effective on the date of your appointment. If selected, your acceptance of the agency's final offer means you agree to comply with this prohibition. Questions may be directed to an agency ethics official at 9-faa-agc-ethics-office@faa.gov .

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

NOTES

1) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm

2) Some, all, or none of the applicants may be interviewed.

NOTE: Due to the Pandemic, and individual states with different phases of reopening, the selectee's report date to the official duty station/facility may be delayed until such time as employee is allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Secret

Drug test required
Yes

Required Documents

Only supplemental documentation (e.g. transcript, certifications, SF-50, and/or veterans' documentation) will be accepted in combination with your on-line application. These documents must be uploaded or faxed to 202-267-7032 or 1-866-291-3009 on or before the closing date of the announcement. All submitted documents must reference the announcement number.

For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration

Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 2210 series.

College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the, 2210 series with the FAA.

College transcripts are not required from current FAA employees who are currently occupying a 2210 series.

If selected, official transcripts are required prior to employment.

If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/ . If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: http://www.archives.gov/st-louis/civilian-personnel/ .

Expanded Veterans Hiring Opportunity (EVHO) are thoseveterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service.Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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